Office Clerk - Medical Field

Looking for an office clerk with experience in the medical field! Temporary assignment. Set to start ASAP – full-time onsite Monday – Friday.

Job duties include but are not limited to:

• Screens phone calls for staff, as well as, daily clinic inquiries from outside families, existing/new patients and agencies.
• Types, copies needed by the patient and/or staff utilizing Microsoft word, excel, Alt looked and other programs.  (i.e. no show letters, patient jury duty letters, intake appointment letters)
• Schedules follow up/EKG/lab appointments for all patients seen in the outpatient clinic. Checks in patients (attaching Visit IDs) using the scheduling system.
• Schedules expedited, direct admit and stand by intake appointments
• Using ADS, email, text or any other means approved by the department, employee communicates with clinicians on a daily basis regarding patient concerns and informs clinicians when patients arrive for their appointments
• Verify patient insurance via registration face sheets
• Proficiently navigates and utilizes the EMR, scheduling system and registration system to assist patients, clinicians and to perform multiple job duties.
• Performs general office duties, including but not limited to, photocopying, filing, mail pick-up; distribute to appropriate staff.
• Operates and has knowledge of all office equipment.  
• Customer service: shows respect, flexibility, knowledge, confidence, Professionalism, pleasant attitude, patience, and helpfulness.  All responses should be timely, professional, caring and respectful.
• Maintains established departmental policies, procedures, objectives, quality of assurance program, safety, environmental and infection control standards.
• Familiarity of medical terminology