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Part Time Customer Service - No Nights - No Weekends

A and B Business Inc.
Sioux Falls, SD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The role of the Customer Service Representative will be focused on collaborating with other customer service representatives as a team to provide complete customer support.

  • Open and distribute all faxes, voicemails, and USPS mail
  • Monitor multiple different email accounts
  • Provide support to customers through troubleshooting or placing service and supply requests
  • Contact service technicians and relay proper information of service request via text message or call
  • Enter closing service ticket information and service and supply orders into company database
  • Assist any walk-in customers and direct them to the right people
  • Work with a variety of personalities within company and customer base
  • Perform account reviews
  • Dispatch/Resolve incoming customer calls/requests for service, supplies, or account information
  • Assist other departments when needed and assume other duties as assigned

Work Schedule

Apprximately 25 hours per week
Exact days/times flexible based on candidate availability and schedule restraints.
All shifts will fall between 8am and 5pm, Monday thru Friday, CST

Preferred Skills

The ideal candidate will possess the preferred skills, but are not limited to the following:

  • Capacity to cope with interruptions and changes
  • Ability to handle pressure
  • Strict attention to detail, organization and professionalism
  • Personable, customer-centric, honest and trustworthy
  • Excellent time management skills; ability to multitask and meet deadlines
  • Self-motivated, energetic and hardworking
  • Able to handle disgruntled customers in a professional and courteous manner
  • Team player – get along well with others and have fun

Qualifications and Education Requirements

The ideal candidate will possess the necessary qualifications, but are not limited to the following:

  • High school diploma or GED

Benefits:
Paid Time Off
Employee Assistance Program
Volunteer Paid Time Off
401K
Aflac & Bonus Opportunities Available



#hc47484

A and B Business Inc.

Address

Sioux Falls, SD
USA

Industry

Business