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Customer Service Specialist - Insurance or Customer Service Represent

A-Star Staffing, Inc.
San Diego, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Multiple positions available with expanding Insurance agency, offering industry-specific training!  Team is seeking to add several "Customer Service/Operations Specialists" with strong customer service skill set and interest to build a career in Insurance. Previous call center experience preferred.

Onsite position initially, with hybrid option later (4 days remote) *

SUMMARY OF JOB DUTIES: 

  • Provide outstanding customer service for internal & external customers - approx 7 hours per day on phone
  • Process payments and resolve billing discrepancies
  • Resolve customer complaints via phone and email
  • Process submittals and endorsements (training provided)

QUALIFICATIONS include, but not limited to: 

  • Minimum 2 years customer service/office experience (call center preferred)
  • Strong communication skills in all areas: verbal, written & listening
  • Must be detail oriented and able to prioritize in a fast-paced setting
  • Strong proficiency with MSWord, Excel and Outlook, plus database familiarity (Access and/or other database programs)
  • Must be team-oriented, willing to take direction and have a pro-active, helpful attitude
  • High School diploma (or equivalent) required
  • Must be able to pass Background Check & Drug screen requirements
  • Must have verifiable references from recent work history
  • Previous Insurance experience a plus, but not required

COMPENSATION:
Full-time position paying $19.00-$20.00 per hour initially, with pay increase to $22 per hour (DOE) after temp/probation of approx 3 months. Benefits after Full-time hire include PPO medical, dental & vision insurance, 401K, PTO, etc.

SCHEDULE  &  LOCATION:
Monday-Friday 8:30am-5:00pm shift. Office located in Kearny Mesa area with parking provided (with CDC safety guidelines implemented for Covid19).  Partial remote status (4 days remote, 1 day in-office) after Full-time hire. 

Immediate openings - Submit your resume today!

A-Star Staffing, Inc.

Address

San Diego, CA
USA

Industry

Business

Website

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