Skip to Main Content

REMOTE Customer Services Representative at $15/hr

A-Line Staffing Solutions
Troy, MI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Services Representative to join our team in Troy, MI USA  48084! You will be responsible for helping customers by providing product and service information and resolving technical issues for a major hospital system.

Apply now with Anxhela at A-Line to be considered immediately!

Shifts will be determined during training Training will be 8a-5p

Position is remote, however candidates must be local to the Detroit or Flint areas Orientation and equipment pickup will be on site

Shift Hours: M-F Normal shifts will be between the hours of 8am-8pm. Training will be from 8am-5pm.

Responsibilities:

  • These individuals will be working in the call center assisting with benefits, eligibility, and claims.
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Office background/banking will be reviewed as well
  • Call center/insurance background
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma

Apply now with Anxhela at A-Line to be considered immediately!

Healthcare, call center, mail order medications, Insurance Verification, Medicare, Medicaid, Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider Services, Pharmacy, prior authorization, reimbursement counselor, Medical customer service, inbound calls, outbound calls, answer phones, make calls, medical terminology, medical office, medical claims, healthcare claims, claims processing

111156

A-Line Staffing Solutions

Address

Troy, MI
48084 USA

Industry

Business

View all jobs at A-Line Staffing Solutions