Skip to Main Content
← Back to Jobs

Pharmacy Call Center

A-Line Staffing Solutions Phoenix ,AZ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Full time Call Center Rep openings in the Phoenix, AZ area with a major healthcare company! Starting ASAP!! Apply now!

PAY RATE: $12.50

HOURS: 40 hrs. / wk, 8-hr shift between 6am – 4:30pm, Monday through Friday. With Saturday rotation.

Responsibilities:

  • This position involves extensive member contact via the telephone.

  • Handles inbound/outbound calls from participants and/or prescribers when needed to start and process order requests.

  • Ability to research and investigate orders

  • Research issues sent by Customer Care, Account Managers, internal customers and Quality Assurance relative to the customer service experience.

  • Notifying requestor of decisions, changes, or other relevant information pertaining to request/inquiry.

  • Responsible for researching and resolving payment issues.

  • Call to offer a direct sale of medications to participants and posting payments to the proper account.

  • Perform required transactions to complete mail order prescriptions.

  • Follow through on standard operating procedures, problem-solving and troubleshooting within guidelines.

Requirements:

  • High school diploma or GED
  • 1+ years of healthcare or call center experience
  • Proficiency with Microsoft Office Products.
  • Regular and timely attendance is an essential function of the job.

Why Apply:

  • Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability

 

Arely Ortiz Ruiz - Apply Directly for Consideration!!

 

Healthcare, call center, FMLA, HR, Human Resources, MS Office, Pharmacy, Customer Service, Patient Services, HR Assistant

A-Line Staffing Solutions

Address

Phoenix, AZ
USA

Website