Skip to Main Content
← Back to Jobs

Medical Call Center Representative

A-Line Staffing Solutions Richardson, TX
  • Expired: 29 days ago. Applications are no longer accepted.

A-line Staffing Solutions is working with a major Pharmaceutical company in Richardson, TX whom are in need of several experienced Call Center Reps to become a part of the team!

Contact Dayany Peredo at 972-633-2300 Ext. 554 for immediate consideration!

Yes, there is potential to convert to full time.

Daytime Shifts, Monday - Friday!!!

Opportunity pays between $13.50 - $14.25 per hour

Training hours 8AM-4:30PM for 5 weeks then hours vary by shift

Required Call Center and Healthcare Experience

Job Responsibilities:

· The CD Representative II will work closely with providers to process prior authorization (PA), and drug benefit exception requests on behalf of the client and in accordance with Medicare Part D CMS Regulations.

· Must apply information to the plan criteria defined through work instruction.

· Research and conduct outreach via phone to requesting providers to obtain additional information to process coverage requests and complete all necessary actions to close cases.

· Responsible for research and correction of any issues found in the overall process.

· Phone assistance is required to initiate and/or resolve coverage requests. Escalate issues to Coverage Determinations and Appeals clinical pharmacists and management team as needed.

· Must maintain compliance at all times with CMS and department standards.

· Position requires schedule flexibility including rotations through nights, weekend and holiday coverage.

Requirements

· Call Center experience

· Healthcare Experience

· HS Diploma or GED

Why Apply: Company Benefits:

· Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability

· 401k after 1 year of employment: With employer match and profit sharing

· GREAT Hours! Full-Time Monday through Friday, 40 hours per week

· Competitive Pay Rates

Contact Dayany Peredo at 972-633-2300 Ext. 554 for immediate consideration!

Yes, there is potential to convert to full time.

Daytime Shifts, Monday - Friday!!!

Required Call Center and Healthcare Experience

A-Line Staffing Solutions

Address

Richardson, TX
USA

Website