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Inbound Customer Service Representative

A-Line Staffing Solutions Buffalo Grove, IL
  • Expired: 27 days ago. Applications are no longer accepted.

A-Line Staffing is now hiring a Customer Service Representative in Buffalo Grove, IL. This Customer Service position is with a Fortune 7 company and has career growth potential. This would be full time / 40+ hours per week.

Customer Service Representative Highlights:

Pay Rate: $13/hour


Call Center is open from M-F 6:30 AM to 8:00 PM and SAT (Rotating) 8:00 AM – 3:00 PM.

Must be able to work a flexible schedule, 40+ hours a week!

APPLY/CONTACT Allison TODAY!! 586-710-7943

Customer Service Representative Job Description:

  • Answer inbound calls from patients and health care providers
  • Conduct outbound calls to insurance companies to verify patient’s insurance coverage
  • Re-verify insurance coverage for existing patients in order to process patient prescription needs successfully.
  • Provide prescription and patient information in compliance with HIPAA
  • Submit orders and record notes onto customers' accounts
  • Demonstrate excellent customer service to patients, healthcare professionals, and insurance carriers · Responds to telephone inquiries and orders from home patients and referral sources · Determines the best method for providing services

Job Requirements

  • 1 year of call center experience
  • High School Diploma or GED
  • Attendance is mandatory for the first 90 days
  • Bilingual in Spanish is a PLUS!
  • Health Insurance experience is a PLUS!


  • Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
  • 401K after 1 year of employment: With employer match and profit sharing

For immediate consideration, please apply to this posting or contact Allison Ginotti by call/text at 586-710-7943 or

A-Line Staffing Solutions


Buffalo Grove, IL