Full time Call Center Representative openings in the Tempe, AZ area with a major healthcare company! Starting ASAP!! Apply now to Kassy Garibay with A-Line!
Work Location: Tempe, AZ
Pay Rate: $16/hr
Predominately Mon-Fri with 1-2 Saturdays per month. (Saturday is an 8:30-5pm shift.)
- The Mon-Fri is 2 days, 3 evenings
- Day shift is 8-4:30pm
- Evening Shift 11:30-8pm
- Responsible for inputting and locating participant information in member management system.
- May contact participants for scheduling and enrollment information.
- Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response
- Verify participant eligibility and diagnosis verification
- Input direct referral participant information to member management system
- Contact participants for initial assessment to identify program intervention level
- Contact participants for scheduling of Baseline calls and Home Visits
- Assist Clinical Assistants as necessary.
- High school diploma or equivalent.
- 0-2 years of customer service experience.
- Bilingual - Spanish speaker
- Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
- 401k after 1 year of employment: With employer match and profit sharing
- Wellness Program: Now including FITNESS benefits!
- GREAT Hours! 40 hours per week
- Competitive Pay Rate!
Kassy Garibay - Apply Directly for Consideration!!