Full time Call Center openings in the Rancho Cordova, CA area with a major healthcare company! Starting ASAP!! Apply now to Thu Phan for consideration!
PAY RATE: $16
HOURS: 8-hr shift between 7am – 7pm, Monday through Friday
Assisting with calls from providers and checking on information relating to authorization statuses / issues. Data entry involved with this position.
- Resolve customers’ service or billing complaints
- Perform activities such as exchanging merchandise, refunding money, and adjusting bills
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
- Refer unresolved customer grievances to designated departments
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- High school diploma or GED
- 2-4 years customer services related experience
- Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
- 401k after 1 year of employment: With employer match and profit sharing
- GREAT Hours! Monday through Friday, 40 hours per week, No Weekends
- Competitive Pay Rate!
Thu Phan - Apply Directly for Consideration!!