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Healthcare Call Center Representative

A-Line Staffing Solutions Rancho Cordova, CA
  • Expired: over a month ago. Applications are no longer accepted.

Full time Call Center openings in the Rancho Cordova, CA area with a major healthcare company! Starting ASAP!! Apply now to Thu Phan for consideration!

PAY RATE: $16

HOURS: 8-hr shift between 7am – 7pm, Monday through Friday

Summary:

Assisting with calls from providers and checking on information relating to authorization statuses / issues. Data entry involved with this position.

Additional Responsibilities:

  • Resolve customers’ service or billing complaints
  • Perform activities such as exchanging merchandise, refunding money, and adjusting bills
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
  • Refer unresolved customer grievances to designated departments
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

Required:

  • High school diploma or GED
  • 2-4 years customer services related experience

Why Apply:

  • Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
  • 401k after 1 year of employment: With employer match and profit sharing
  • GREAT Hours! Monday through Friday, 40 hours per week, No Weekends
  • Competitive Pay Rate!

Thu Phan - Apply Directly for Consideration!!

A-Line Staffing Solutions

Address

Rancho Cordova, CA
USA

Website