A-Line Staffing is now hiring a Customer Service Representative in Johnston, RI. The Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
Customer Service Representative Highlights:
This position pays $16 - $18
Customer Service Representative Job Description:
The candidate will be responsible to take incoming calls on application status, technical calls in regards to the application itself, and electronic signatures. The candidate will also be responsible for promoting and proceeding with over the phone applications. This position will require someone who can problem-solve, troubleshoot, and proactively assist customers. Selected candidates will be responsible for providing a differentiated experience on a variety of incoming calls related to education financing for college-bound students and graduates looking to refinance their education debt as well as personal loans for debt consolidation. These detail-oriented salespersons will be required to exceed sales goals, multitask and prioritize their daily workload while staying on the lookout for new business.
Handle sales calls from prospects and customers who have a need for any of the Consumer Lending Products. The incumbent will assess customer needs through the established Sales framework to identify, advise and recommend solutions for our customers and prospects. Ensure follow up and follow through with both Internal and external customers is occurring to include pipeline management. Serve as the key contact for the borrower throughout the application process. Meet and exceed established volume goals.
Identify cross-sell opportunities in all interactions and deepen customer relationships.
Familiarize themselves with new and existing products, services and procedures. Must be fully knowledgeable on all of the required disclosures and regulatory requirements that pertain to the products we offer.
If this Customer Service Representative sounds like a position you are interested in, please reach out to me via email or phone.
- Proficient PC skills, including MS Office experience
- 2 years sales experience in financial services
- High School Diploma or GED
- Attendance is mandatory for the first 90 days