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Call Center Representative

A-Line Staffing Solutions Wilkes-Barre, PA
  • Expired: over a month ago. Applications are no longer accepted.

Handle inbound/outbound calls from participants and/or prescribers when needed to start and process order requests.

Research issues sent by Customer Care, Account Managers, internal customers and Quality Assurance relative to the customer service experience.

Notifying requestor of decisions, changes, or other relevant information pertaining to request/inquiry.

Call to offer a direct sale of medications to participants and posting payments to the proper account.

Perform required transactions to complete mail order prescriptions.

Ability to work under strict turn-around-times

Other duties will apply

Monday - Friday 9:00am to 5:30pm (Training Mon-Fri 8am to 4:30pm for 4 weeks)

High School diploma or GED

Minimum of 1 year in a customer service or call center environment (call center type environments preferred

Contact Joan at 1-877-782-3334 for more information!

A-Line Staffing Solutions

Address

Wilkes-Barre, PA
USA

Website