Call Center Representative - Customer Service
A-Line Staffing is now hiring Consumer Leading Service Advisor in Johnston RI!! The Position would be working for a great company and has career growth potential.
This would be full time / 40+ hours per week. - Must be available to work any 8 hour shift between 11am and 10pm
Pay Rate: 20.00 Per hour
Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
- The required availability for this position is Mid Afternoon start time Must work 1 weekend day
- Able to think fast find answers and respond quickly to customer issues all with a polite empathic and professional voice and manner
- Answer and manage incoming calls
- Ability to memorize recall or research answers quickly
- Excellent customer care and focus ability to assess customers’ needs and provide the correct answer path troubleshooting or method for a positive customer experience
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team targets goals and quotas
- Aim for customer resolution bull Record organize and file customer interactions and profile/account changes
- High School Diploma or GED
- Attendance is mandatory for the first 90 days
If you think this Consumer Leading Service Advisor position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting! – Kyle Gregory
A-Line Staffing SolutionsJohnston, RI
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