Call Center Representative - Customer Service

A-Line Staffing is now hiring Consumer Leading Service Advisor in Johnston RI!! The Position would be working for a great company and has career growth potential.

This would be full time / 40+ hours per week. - Must be available to work any 8 hour shift between 11am and 10pm

Pay Rate: 20.00 Per hour

Compensation

Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance

• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• The required availability for this position is Mid Afternoon start time Must work 1 weekend day

Responsibilities

• Able to think fast find answers and respond quickly to customer issues all with a polite empathic and professional voice and manner
• Answer and manage incoming calls
• Ability to memorize recall or research answers quickly
• Excellent customer care and focus ability to assess customers’ needs and provide the correct answer path troubleshooting or method for a positive customer experience
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team targets goals and quotas
• Aim for customer resolution bull Record organize and file customer interactions and profile/account changes

Requirements

• High School Diploma or GED
• Attendance is mandatory for the first 90 days

If you think this Consumer Leading Service Advisor position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting! – Kyle Gregory