Human Resources Business Operations Support Specialist
This position is intended to serve as a temporary to permanent assignment to assist in evolving and supporting the Human Resource administrative and business operations function. The HR Business Operations Support Specialist will support the HR team and employees of the Organization through ongoing business transformation and growth. Position requires a hands-on, pro-active professional approach to creating and delivering day-to-day Human Resources administrative and business office management services for the Human Resources department and contributes to ensuring the Organization’s culture, business requirements and organizational objectives are aligned.
Minimum qualifications include:
●Graduation for an accredited college or university with a minimum of an Associate’s Degree in Business Management, Business Administration, Public Administration or other related field of study.
●At least three (3) to five (5) years of Oracle experience (or other similar financial and HRIS system to include requisitions, expense reports and purchase order processing)
●At least five (5) years supervisory and/or administrative office experience in a Human Resources environment.
JOB SPECIFIC COMPETENCIES
●Experience with Oracle expense reporting or similar system a plus.
●Advanced knowledge of Microsoft Word, Power Point, Excel and Visio required.
●Knowledge of HR office administration, such as word processing, managing personnel files and records, transcription, designing forms and other related procedures.
●Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar.
●Knowledge of principles and processes for providing customer service, such as assessing customer needs, meeting quality standards for service, and evaluating customer satisfaction.
●Knowledge of the access, storage, destruction and release of restricted, sensitive and confidential information, and applicable guidelines. Knowledge of Florida Public Records Law is a plus.
●Some Knowledge of budget management.
●Ability to communicate effectively orally and/or writing.
●Skill in project management and organization.
●Skill in using logic and reasoning to identify complex problems and evaluate and implement alternative solutions, conclusions or approaches.
●Ability to initiate projects and presentations based on department needs.
●Ability to use discretion and independent judgment in evaluating information.
●Ability to serve the public and represent the department director or agency head with courtesy, tact and professionalism in meetings when required.
●Ability to effectively lead or supervise lower level administrative staff and interns.