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Customer Service Representative

A A Action Auto Insurance Cleveland, OH
  • Expired: 17 days ago. Applications are no longer accepted.

Are you looking for an agency that is customer service oriented and well known in the community? Look no further because A A Action Auto Insurance is looking for a great Customer Service Representative to be the face and voice of our agency. As a Customer Service Representative you will have a passion for our clients as well as our great insurance products. Customer Service Representatives will also need to be driven and committed with the ability to cross and up-sell. If you are a high-energy, customer-focused person with a strong desire to succeed in a growing fast-paced environment, you might be the perfect candidate for our team!

**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**



Benefits

  • Salary + Bonus OpportunitiesĀ 
  • Paid Time Off (PTO); Sick/Vacation
  • Growth Opportunities/Career Development
  • Life Insurance
  • Holidays Off
  • Insurance Education Assistance


Responsibilities

  • You will be working primarily with Home & Auto Insurance for any new or existing clients.
  • You will be updating policies and networking within the community.
  • You will be expected to cross-sell and up-sell to new and existing clients.
  • You will be fostering strong relationships with current and prospective clients to maintain clientretention and brand loyalty.
  • Your ability to build a quick rapport and trust with clients will guarantee referrals.


Requirements

  • Property and Casualty License is preferred
  • At least 3 years of Customer Service Experience is preferred
  • Experience with Hawksoft Agency Management System is a bonus!
  • Good Verbal and Written communication
  • Professional Phone/Office Etiquette
  • Basic Computer software knowledge (Capable of basic troubleshooting if necessary)

A A Action Auto Insurance

Address

Cleveland, OH
44115 USA