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Bilingual Customer Service Representative

A- 1 Personnel of Houston Houston, TX
  • Expired: over a month ago. Applications are no longer accepted.

Our government client needs 4 BILINGUAL CUSTOMER SERVICE REPS for their location in Downtown to start ASAP! Please see below for all job duties:

  • Effective and professionally communicate and assist customers through all communication methods verbal and written while practising the HPC customer service principles in English/Spanish when needed.
  • Accurately assisting customers with issuing, transferring and checking in tickets utilizing the Q-flow system in English/Spanish when needed and Live Chat.
  • Researches analyze and resolve customers' problems and inquiries. Provides information on changes and ordinances. Receives calls using the automatic call distribution system to provide customers with information on checking in tickets. Provides general information to customers.
  • Performs data entry activates to record information. May distribute forms to customers (i.e. senior citizen, change request). May work with other departmental areas and agencies. Must provide excellent customer service...

A- 1 Personnel of Houston

We are a local staffing agency serving Houston's major government entities. We can give you access to temp-to-hire opportunities! Whether you are a job seeker or a company looking for a Houston-area staffing agency, we can meet your needs. We take all the necessary steps to properly assess our applicant's talents so that we are sure they will be uniquely suited for their assignments. We go to great lengths to understand our clients' staffing needs so they get the most qualified candidates. Our stellar customer service, tireless work ethic and a strong commitment to excellence make A-1 Personnel the right staffing agency for you! Please apply online.


Houston, TX, 77002
Houston, TX