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Customer Service Representative

A&Z Logistics and Trucking New Windsor, NY
  • Expired: over a month ago. Applications are no longer accepted.

Customer Service and Sales Rep
Customer Service and Sales Rep
Customer Service and Sales Representative -
Zafar Produce, Inc. - New Windsor, New York
Requirements
• Works with members of Customer Service and Sales to help grow customer relations.
• Prepares for customer inquiries by studying products, services, and customer service processes.
• Make outbound calls to grow sales and build revenue.
• Review price sheets and online software to note price changes and sale items.
• Process accurate order entry into online software.
• Follow-up with customers to ensure accuracy in order processing and delivery.
• Respond and follow-up with customer inquiries by reviewing previous inquiries and understanding responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answers.
• Improve quality service by recommending improved processes; identifying new product and service applications.
• Accomplishes customer service and organization mission by completing related results as needed.
Communications
• Excellent customer service skills; willing to help busy customers in fast paced environment.
• Communicate needs promptly and efficiently.
• Communications are clear; ensures that she/he has been understood.
• Resolve conflicts promptly; ask for assistance as needed.
• Stays informed by consistently reading and responding to all forms of communication from others; available via email immediately.
Skills
• Ability to work well with others in a cooperative environment
• Good communication skills - active listener, gives clear instructions.
• Organized, pays attention to detail.
• Ability to handle multiple demands.
• Ability to follow through on commitments.
Job Type: Full-time; Salary plus commission

A&Z Logistics and Trucking

A&Z Trucking was founded 16 years ago by Syed Zafar of Zafar Produce and King Z brand. Initially started as the in-house logistics company for Zafar Produce, A&Z has grown to be a Nationwide long haul third-party transportation company, dealing primarily in refrigerated perishable items. We service clients such as Whole Foods, Sysco, Ruby Tuesday, PFG, Taylor Farms, C&S, and Produce Alliance. For the A&Z and everything in between!

Address

115 Corporate Drive
New Windsor, NY
USA

Website