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Customer Service Associate

GLO Marketing Dallas, TX
  • Expired: 21 days ago. Applications are no longer accepted.

ENTRY LEVEL CUSTOMER SERVICE ASSOCIATE

Are you a career focused individual with a passion for Customer Service? We are looking for candidates to go the "extra mile" in providing exceptional quality customer service for each and every customer.

Customer Service Associate Position Details:

Our Customer Service Associates will work with as many customers as possible on a daily basis to answer questions, listen to feedback, provide troubleshooting assistance and sell new package options. At Star 180 we take customer satisfaction seriously, so every associate should be well-versed in customer support, and keep detailed notes on every conversation.

Customer Service Associate Responsibilities:

  • Greet customers in a professional manner, exceeding expectations for standard service
  • Open new customer accounts
  • Offer new packages to existing customers
  • Customer Relationship Management
  • Utilize the CRM system to track interactions
  • Answer questions effectively, providing knowledgeable responses
  • Provide troubleshooting advice as needed
  • Work to ensure every customer has a positive experience!

Qualifications:

  • Previous customer service or administrative experience
  • Computer proficient
  • Energetic and motivated
  • Excited about providing excellent customer service
  • High school diploma or equivalent
  • Able to work solo and with a team

Requirements:

Applicants for the Customer Service Associate position should have great communication skills and be comfortable speaking with many customers on a daily basis. Applicants must be located within commuting distance of our offices in Dallas, TX

Job Types: Full-time, Part-time

Salary: $15.15 to $15.45 /hour (structure can vary, and can be negotiated upon an offer)

Experience:

  • customer service: 1 year (Preferred)

Location:

  • Dallas, TX (Required)

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GLO Marketing

Why Work Here?

Local Established Firm Seeking Motivated Individuals Who Want to Join Our Success”

Headquarters: 211 N Ervay St. Dallas 75201 What GLO Marketing provides: Challenges: Daily challenges, training sessions, and mentorship allows us to maintain a competitive environment. Our team members look forward to the opportunity to compete to be the best in sales, quality and customer satisfaction. Evolution: The ability to grow and evolve in any industry. The marketing industry is constantly evolving and changing. We invest in each team member by providing them with ongoing and in-depth sales training and coaching. Creativity: We're constantly developing new businesses opportunities by staying ahead of trends and opportunities. Support: We understand that every player needs support from the top down. We schedule time each day for every member to meet with a member of our executive for a quick check-in. www.glomktg.com

Address

211 N Ervay Street Dallas TX 75201
Dallas, TX
USA

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