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Overnight Call Center Representative

5 Star Staffing Tampa ,FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Full-Time Overnight Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information. Our client operates 24/7 including weekends and holidays. For this role, the ideal candidate will be available to work 8 hours Monday through Sunday between 12pm - 1am or 12am - 11am (Sundays are rotated off).

*BILINGUAL HIGHLY PREFERRED 

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • This job is an office environment and requires communicating verbally with customers on the telephone and entering data via a computer terminal.

Qualifications:

  • 1+ years of experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High School Diploma or equivalent required
  • Typing skills of 30 wpm
  • Ability to make sound decisions under pressure
  • Ability to deal with difficult situations and people
Company Description
5-Star serves the day-to-day needs and long-term goals of each client we serve. We strive to create lasting partnerships with organizations, ranging from start-up companies to Fortune 500 corporations by:

-Providing a resourceful team of recruiters and staffing professionals.
-Identifying client’s needs and business culture.
-Building a nationwide network of top-talent professionals in every industry.
-5-Star responsive and cost-effective staffing solutions give you the freedom to grow your business without constraints.

5 Star Staffing

Why Work Here?

Great pay, great company, hiring ASAP!

5-Star serves the day-to-day needs and long-term goals of each client we serve. We strive to create lasting partnerships with organizations, ranging from start-up companies to Fortune 500 corporations by: -Providing a resourceful team of recruiters and staffing professionals. -Identifying client’s needs and business culture. -Building a nationwide network of top-talent professionals in every industry. -5-Star responsive and cost-effective staffing solutions give you the freedom to grow your business without constraints.

Address

Tampa
Tampa, FL
USA

Website