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Customer Care Representative

5 Doors Chattanooga, TN
  • Expired: over a month ago. Applications are no longer accepted.

As the point of contact and “voice of the company”,this role is responsible for providing accurate and complete information to clients regarding investment products. Work as part of a team that is empowered to go above and beyond to deliver an outstanding customer experience.

Requirements:

  • Use exceptional customer service and interpersonal skills
  • Identify customer needs and provide personalized service to ensure positive and meaningful outcomes; engage more knowledgeable team members as needed.
  • Locate/research information using multiple systems/technologies.
  • Document customer inquiries and associated actions; follow-up on outstanding items in a timely manner.
  • Learn and maintain a basic understanding of products, procedures, and systems
  • Participate in a team based environment to achieve department goals - However, you will need to be a self starter and work independently with self discipline.

Qualifications

  • Experience in a business field or equivalent
  • Ability to communicate with customers in a professional manner, orally and in writing
  • Ability to work as a team and independently
  • Proficiency with laptop/ software

Full training provided

Management role available for qualified candidate

Flexible Scheduling

5doors is a recruiting agency serving our clients with top talent. If you are interested in this role, please apply today. We will follow up with interview directions for the company directly.

5 Doors

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Address

Chattanooga, TN
37421 USA