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IT Support Specialist - Systems and Manufacturing Equip Software

4WP Chula Vista, CA
  • Posted: over a month ago
  • Full-Time
  • Benefits: life_insurance, medical, vision, 401k, dental
Job Description

JOB SUMMARY

 

Responsible and accountable for providing outstanding IT Support in a professional manner to various departments and employees through building and installing end-user computer systems and peripherals while monitoring the data center facility and processing of critical systems. In addition, this IT Support Specialist role will be responsible for implementing varied projects (warehouse scanning equipment, warehouse management system, and Dynamics 365 ERP system) while leading the business to industry 2.0.

 

ESSENTIAL DUTIES & RESPONSIBILITIES 

 

IT Support

  •  Act as primary systems admin support for Engineering and Manufacturing 
  • Determine best method for resolving help desk calls and tickets
  • Perform high level of troubleshooting for workstations, laptops, printers, video conferencing, and other peripherals, such as phones
  • Provide network diagnostics and troubleshooting
  • Enforce company security and compliance policies related to IT
  • Plan and execute internal testing for Sarbanes-Oxley compliance, including documenting testing results and/or findings, gathering and organizing documentation or evidence collects, and looking to meet SOX compliance requirements
  • Performs administrative tasks, including desktop support documentation, inventory and license management, system backup and recovery, upgrades and routine maintenance
  • Install and monitor manufacturing equipment and network communications on the floor
  • Support asset management, purchasing services and routine system administrative tasks, as well as server and applications, in support of multiple business sites in Chula Vista and Mexico plant. 

 

Project Management 

  • Manage various projects in support of manufacturing objectives (i.e. inventory scanning, ERP)
  • Manage MRP system and reporting changes
  • GEMBA dashboard management 

 

 

SKILLS & KNOWLEDGE

 

  • 4-year degree in appropriate discipline, or equivalent education and work experience
  • 1-3 years support experience in an IT environment, prior help desk experience a plus
  • Proven MS Windows and MS Office skills, Office 365 preferred
  • Previous experience with Laser software scheduling a plus (Nesting ,Trumpf Tru Tops, Amada Dr Abby, etc 
  • Knowledge of Connectivity of manufacturing equipment a plus (Laser Cutters, Press Brakes, Turret Punch, CNC Machine Centers Etc.)
  • Knowledge of large ERP systems (Millennium M3, Sage, Epicor, Oracle, SAP, etc.)
  • Lean manufacturing and process flow in warehouse environment
  • Understand sense of urgency to meet deadlines
  • Ability to establish and develop effective working relationships with others, including excellent communication skills with ability to communicate with various levels and vendors
  • Ability to handle multiple concurrent tasks in a fast-paced environment
  • Excellent analytical and troubleshooting skills
  • Bilingual in English/Spanish is a plus

 

WORKING CONDITIONS

 

  • Working conditions are office environment, but includes manufacturing floor which subject to hot and cold temperatures
  • Ability to use multiple hand tools
  • Working with and around equipment and machinery 
  • Up to 25% travel required


Transamerican Auto Parts (TAP) / 4 Wheel Parts (4WP) is a fully owned subsidiary of Polaris Inc., a Fortune 500 company. TAP is an $800 Million business, specializing in the manufacturing, sale, distribution and install of Truck, Jeep, SUV & UTV products and accessories. TAP’s Dealer Services International (DSI) sales group is partnered with over 600 manufacturers, utilizing the latest design and engineering practices to build & stock $120 Million in upfitted vehicles. When it comes to automotive aftermarket components and building custom vehicles, nobody has the selection we do

TAP is an Equal Opportunity Employer. EEO/AA – W/V/D/M

Company Description
About Transamerican Auto Parts:
For more than 50 years, Transamerican Auto Parts (“TAP”) has been an industry leader in the manufacture, distribution, and sale of off-road parts for Jeeps and light trucks. TAP has numerous entities serving various niches in the automotive aftermarket under its corporate umbrella. From 4 Wheel Parts to Transamerican Wholesale, TAP subsidiaries provide the best parts and services for the customer at the most competitive prices.

Since 1961, TAP has grown with the popularity of off-roading. The company began by supplying Jeep parts to local dealers and independent service centers that catered to 4×4 enthusiasts. The original company did not deal directly with the consumer at first, but as the company grew, so did its focus. In the ensuing decades, TAP established and acquired industry leading brands, including Pro Comp, Smittybuilt, Rubicon Express, and G2 Axle & Gear. The company also launched Off-Road Adventures, a magazine for off-road enthusiasts.

TAP conducts business through a three-pronged sales, service, and manufacturing paradigm. The company supplements a robust mail-order system with 80 plus brick-and-mortar retail centers, staffed with experienced product and installation specialists. In addition to the retail initiative, TAP has accelerated its business with the e-commerce marketplace. Led by its flagship Websites 4WheelParts.com and 4WD.com, TAP’s 22 consumer-oriented sites have collectively grown beyond 2.6 million visitors each month. The TAP e-commerce network facilitates consumer sales, service, and support. TAP’s manufacturing system features a 100,000 square foot research and production facility that incorporates an in-house conceptualization, design, and implementation process. From the beginning, TAP has dedicated its resources to serving its customers, and to establishing itself as the premier supplier and distributor of high-quality automotive parts.

To learn more about us, visit: www.4wheelparts.com & http://transamericanautoparts.com

EEO Statement:
TAP is proud of our diverse employee population. Employment offers include a requirement for successful completion of a background investigation, and pre-employment drug screening. We use E-Verify to determine employment eligibility for all new employees. EEO/AA - W/V/D/M

4WP

Why Work Here?

Life is better offroad!

About Transamerican Auto Parts: For more than 50 years, Transamerican Auto Parts (“TAP”) has been an industry leader in the manufacture, distribution, and sale of off-road parts for Jeeps and light trucks. TAP has numerous entities serving various niches in the automotive aftermarket under its corporate umbrella. From 4 Wheel Parts to Transamerican Wholesale, TAP subsidiaries provide the best parts and services for the customer at the most competitive prices. Since 1961, TAP has grown with the popularity of off-roading. The company began by supplying Jeep parts to local dealers and independent service centers that catered to 4×4 enthusiasts. The original company did not deal directly with the consumer at first, but as the company grew, so did its focus. In the ensuing decades, TAP established and acquired industry leading brands, including Pro Comp, Smittybuilt, Rubicon Express, and G2 Axle & Gear. The company also launched Off-Road Adventures, a magazine for off-road enthusiasts. TAP conducts business through a three-pronged sales, service, and manufacturing paradigm. The company supplements a robust mail-order system with 80 plus brick-and-mortar retail centers, staffed with experienced product and installation specialists. In addition to the retail initiative, TAP has accelerated its business with the e-commerce marketplace. Led by its flagship Websites 4WheelParts.com and 4WD.com, TAP’s 22 consumer-oriented sites have collectively grown beyond 2.6 million visitors each month. The TAP e-commerce network facilitates consumer sales, service, and support. TAP’s manufacturing system features a 100,000 square foot research and production facility that incorporates an in-house conceptualization, design, and implementation process. From the beginning, TAP has dedicated its resources to serving its customers, and to establishing itself as the premier supplier and distributor of high-quality automotive parts. To learn more about us, visit: www.4wheelparts.com & http://transamericanautoparts.com EEO Statement: TAP is proud of our diverse employee population. Employment offers include a requirement for successful completion of a background investigation, and pre-employment drug screening. We use E-Verify to determine employment eligibility for all new employees. EEO/AA - W/V/D/M

Address

Chula Vista, CA
USA

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