At 3M, we apply science in collaborative ways to improve lives. With $33 billion in sales, our 93,000 employees connect with customers all around the world.
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas.
Here, you can apply your talent in bold ways that matter.
3M is seeking a Customer Service Coordinator for the Customer Service Organization located in Woodbury, MN. At 3M, you can apply your talent in bold ways that matter. Here, you go.
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
Primary Responsibilities follows a variety of defined procedures within customer service including, but are not limited to the following:
Minimal work direction needed, highly skilled and knowledgeable to the position and able to provide best practice sharing within the workgroup. Good communication skills, both verbally and written, able to prepare correspondence, and fulfill customer requests to ensure customer satisfaction. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
+ High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution
+ Combined experience engaging, servicing or selling to customers/clients in a private, public, government or military environment, and/or a direct experience in a 3M Customer Services role
+ Strong communication, systems, and interpersonal skills
+ Continuous improvement mindset
+ Accurate with high productivity
+ Quick learner
+ Ability to follow direction
+ SAP systems experience
+ Enjoys helping and interacting with other people in a friendly courteous manner and give continuous attention to customer satisfaction
+ Strong active-listening skills
+ Ability to follow through with commitments and show concern for the needs of others
+ Strong organizational skills with the ability to stay focused on tasks
+ Prefers to stay busy with a full workload and enjoys meeting challenge
Location: Woodbury, MN
Travel: May include up to 5%
Relocation: Is not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Diverse & Inclusive 3M
3M is a place where you can collaborate with other curious, creative people. Where your diverse talents, inclusiveness, initiative and leadership are valued. Where you'll find challenging opportunities that make your career exciting and rewarding. With a diversity of people, global locations, technologies and products, 3M is a place to grow and be rewarded for excellence.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M.
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
3M is science applied to life.
At 3M, we are in your cell phone. We are in your car. We are at your doctor's office. You are never more than 10 feet from a 3M product.
3M helps make it possible for many other companies to do what they do.
At 3M, we produce a mind-bending 55,000 products. Our technology expertise started over 100 years ago with ceramics, turning minerals into sandpaper. This expertise has grown to span 46 technology platforms, with thousands of products and applications.
Our scientists are experts at combining our core technologies to invent a surprising range of products. Our people and our products reshape the way we live our lives every day.
From celebrating new ideas to uncovering fresh uses for tried and true products, 3M solves problems for people, for communities and customers around the world.