Skip to Main Content
← Back to Jobs

Entry-Level CSR (Brand Representative)

37 Ways Inc Fair Haven, CT
  • Posted: 1 day ago
  • Full-Time

We are seeking a Brand Representative to join our team! You will be responsible for assisting clients by providing product and service information and resolving technical issues. Your goal is to ensure outstanding service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities:
• Respond to incoming communications from internal and external customers and escalate issues as needed
• Generate leads and engage customers
• Meet personal and customer service team targets
• Follow communication procedures, guidelines and policies
• Handle customer complaints, provide appropriate solutions and follow up to ensure resolution; Keep records of interactions with customers
• Being able to learn about Human Resources

Qualifications

Qualifications:
• Previous experience in customer service, sales or other related fields
• Ability to build rapport with clients
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt and respond to different types of characters
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent verbal communication skills

Keywords:

account acquisition, account exec, advertising intern, assistant marketing manager, athlete, athletic, b2b sales, b2c sales, bachelors degree, bar, bar back, bartenders, brand marketing, bus boy, business to business, business to consumer, challenging, client relationship development, client relationship, communications intern, competitive, crm, csr, customer acquisition, customer care, customer relations, customer retention, customer resource, customer service, customer service and sales, customer service specialist, customer specialist, entry level, event coordinator, executive, field sales, field sales engineer, food service, fraternity, front desk, head waiter, head waitress, hospitality, hotel, inside sales, inside sales assistant, inside sales associate, intern, internship, junior account, key holder, leadership, major account, manager, management, marketing, marketing and communications, marketing and sales, marketing assistant, marketing associate, marketing coordinator, marketing major, marketing minor, marketing specialist, minor in marketing, outside sales, promotional, promotional advertising, promotional marketing, promotions, public relations, quote clerk, receptionist, rep, representative, restaurant, retail, retail assistant, retail sales assistant, sales, sales & marketing, sales & marketing admin, sales & marketing administrator, sales & marketing director, sales account, sales account executive, sales and customer service, sales and marketing, sales and marketing administrator, sales and marketing director, sales and marketing specialist, sales assistant manager, sales consultant, sales lead, sales leader, sales leads, sales specialist, salesman, server, sorority, sports, sports marketing, sports marketing intern, sports marketing management, store key holder, store manager, timeshare sales

37 Ways Inc

37 Ways Inc. was established in 2013 to service an identified gap in the market for quality customer acquisition teams and effective market research in the northeast region of the United States. With access to major cities such as New Haven, Hartford, Stamford, and New York we are able to provide our clients with both niche and mass market penetration which has secured our spot as the leaders of our industry. At 37 Ways Inc. we aim to always deliver the most personalized, dynamic, and unique marketing solutions. No two of our campaigns will ever be the same which means that we can target your ideal consumers with products and services that are personal specifically to them. As a fast-growing office located in the heart of New Haven, CT. Our company provides many opportunities for growth & corporate mobility within the human resources, customer service, marketing and management field as well as leadership experience and education.

Address

Fair Haven, CT
USA

Website

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.