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Dental Coordinator/Dental Office Manager

360care Perrysburg, OH

  • Posted: over a month ago
  • Full-Time
Job Description

Essential Job Functions:

  • Works daily with clinical field team to support patient care activities with our customers.
  • Provides exceptional customer service with follow up communication to facilities, providers and clinical field team.
  • Demonstrates a strong sense of urgency to when responding to all request.
  • Works proactively to anticipate need and support patients, facility and clinical team.
  • Manages branch calendar and ensures appropriate schedule for facility and clinical team.
  • Protects interiority of service by assuring necessary documentation is part of patient records.
  • Manages the coordination of visit in the 360care timeframe.
  • Tracks and manages the production of dentures prosthetics.
  • Understands a clinical emergency with an intention to triage patient with the most urgent need.
  • Assist field team with monitoring equipment, supplies, and planned maintenance.
  • Understands company insurance as demonstrated with patient extended care and warranty process.
  • Operates teams efficiently and understands production versus cost for each dental visit
  • Verify, review and follow up on all patient information.
  • Works with facility to ensure all paper work is completed in advance of visit.
  • Balance and review daily production reports and monitors for solutions.
  • Conducts routine audits of data input to assure integrity of daily work.
  • Keeps Branch Manager / Dental operations Director informed of events that could affect the integrity of company.
  • Daily report production numbers to Branch Manager.
  • Responsible for completing and initiating documentation process for denture preauthorization.
  • Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Maintains confidentiality of all information; abides with HIPAA, OSHA, and PHI guiltiness at all times.
  • Reacts positively to change and performs duties as assigned.

Minimum Qualifications:

  • High school diploma required; college degree or experience preferred
  • Dental scheduling experience required
  • Dental office experience required
  • Strong computer skills required with proficiency in Microsoft Office
  • Critical thinking/Solutions-based skills required for time sensitive environment
  • Strong time management skills required
  • Detail-oriented
  • Ability to multi-task

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

Full time employees are eligible to participate in our benefits -  health, dental, vision, life, disability, 401K, and paid time off.     

We are an equal opportunity employer.



Perrysburg, OH
43551 USA



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