Call Center Representative
- Expired: over a month ago. Applications are no longer accepted.
Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.
You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.
Who WE Are:
At 206 Global, image is very important to us, and we know that it is also very important to our clients. Knowing exactly how your brand is viewed in the marketplace, this will help us to make the changes if needed to effectively improve your brand’s reputation with its customers.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move, apply today!
We are an Equal Employment Opportunity Employer
Job Type: Full-time
Pay: From $25.00 per hour
- Monday to Friday
- Client Success: 1 year (Preferred)
- Call Center: 1 year (Preferred)
Work Location: One location
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company's customer management policies
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company's new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Ability to work with others in a close manner.
Good computer skills.
Good multi-tasking skills.
Able to react effectively and calmly in emergencies.
High school degree
BusinessView all jobs at 206 Global