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Bilingual Spanish Inbound Call Center Representative

1st Choice, LLC Laurel ,MD
  • Posted: over a month ago
  • $20 to $29 Hourly
  • Temporary
  • Benefits: dental, medical
Job Description

On behalf of our client. 1st Choice has an immediate need for Bi-Lingual Call Center Representatives in Laurel, Maryland.  The start date will be September 8, 2020

Under direct supervision of a Customer Service Supervisor, the Customer Service Advisor I is the primary voice for customer service. This position is Responsible for responding to all emergency and non emergency customer inquiries regarding water and sewer.

YOU MUST BE FLUENT IN SPANISH FOR THIS POSITION

Successful candidate must pass a background check.

The candidates must have the following core skills and experience:
1. Previous customer service experience, in a high volume call setting.
2. Basic proficiency in the use of Outlook, Microsoft Windows, Word and/or Excel (basic), and the internet.
3. Has good communication skills, oral and written. This includes good grammar, spelling, professional presentation, etc.
4. Has the ability to perform concurrent tasks (listening, researching and interacting with customers).
5. Must be able to work shifts between 7:30 am and 7:00 pm, Monday – Friday.
6. Must be dependable & able to attend 8-12 weeks of training.

The following skills and/or experience is preferred.
1. Call Center experience.
2. Has worked in a high call volume environment.

Company Description
1st Choice provides a variety of services to government, privately owned, commercial, and non-profit businesses throughout all of the United States.

Headquartered in Silver Spring, Maryland, 1st Choice has a nationwide presence, capable of outfitting your company with efficient and affordable document management solutions. Our partners depend on us to maintain confidential records, provide certificates of destruction, and help to mitigate their storage costs. We firmly believe in building relationships with our clients by providing them with expert knowledge and processes to fulfill their business requirements. We believe in developing and sustaining relationships with our clients to provide complete strategic document management solutions for any organization.

1st Choice, LLC

Why Work Here?

Great company with opportunities for growth!

1st Choice provides a variety of services to government, privately owned, commercial, and non-profit businesses throughout all of the United States. Headquartered in Silver Spring, Maryland, 1st Choice has a nationwide presence, capable of outfitting your company with efficient and affordable document management solutions. Our partners depend on us to maintain confidential records, provide certificates of destruction, and help to mitigate their storage costs. We firmly believe in building relationships with our clients by providing them with expert knowledge and processes to fulfill their business requirements. We believe in developing and sustaining relationships with our clients to provide complete strategic document management solutions for any organization.

Address

Laurel, MD
USA

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