POSITION: Full Time Business Analyst / Operations Manager for Web Development Agency
LOCATION: Remote Work - Our entire team works virtually and remotely
SALARY: Pay Based on Experience and Overall Skill Set
COMPANY: 10 Pound Gorilla, a Colorado Based Organization
This position is full time. Candidates must have a background in hands-on web/software development and design to ensure they understand the process, technology and language. They should have established strategic, critical analysis and decision making skills. The analyst will be responsible for understanding, defining and managing client needs and expectations and communicating them to our team. It is expected the analyst has excellent interviewing and meeting facilitation skills to lead all of our projects to the best possible return-on-investment for the client.
10 Pound Gorilla is more than a design and development shop. We partner with our clients to advise on best digital business practices. We strive to understand the ins and outs of our client’s business so we can deliver optimized copy, design, interfaces and integrations.
The analyst / operations manager will also be responsible for optimizing our internal business processes. We are looking for an individual who is excited to organize and enhance our day to day operations to include processes such as documentation, client relations, review management, marketing strategy and more.
Ideally, the right candidate will have the skill set to jump in where needed and help the team meet deadlines and move projects forward. They will be responsible to ensure on-time and on-budget delivery as well as assist and ultimately take over estimates and RFPs.
It is critical this candidate is self-motivated learner and stays up to date on current digital trends leveraging the internet as a learning source.
The right candidate is a self-starter, problem solver and seasoned communicator. The candidate will work to understand and exceed the expectations of our clients. Every request and communication thread will be completed on-time and beyond the client's expectation.
Ideal candidates should have a minimum of 4 years experience as a business analyst for web development. Candidates should show achievements and accomplishments in past work and academic history.
To Learn More About 10 Pound Gorilla visit www.10PoundGorilla.com.
Lead discovery to understand client’s business needs
Define, scope and articulate client’s business needs, tasks, timing, budget and deliverables to team
Strategize the best implementation and solutions for the client
Assist developers and designers in seeing a “better way” or “easier way” to implement a solution
Perform effective and efficient QA and cross-browser testing
Write RFPs and provide estimates to potential clients
Define internal business structure, rules and optimize our internal organization
Strategize internal company growth both from an outreach perspective and from an internal structure and process prospective
Step in as needed to support team to get a project across the finish line
Manage ticketing system and project management tools to keep company organized
Serve as an advance project manager in all aspects to ensure we are meeting our clients needs
Serve as a customer liaison and ensure the client’s needs are met and they feel attended to
Required Experience & Skills
4+ years as a business analyst
4+ years of hands-on web development/design experience
Excellent verbal and written communications skills
Excellent interviewing skills including meeting facilitation and business process analysis
Strong project management skills
Established strategic, critical analysis and decision making skills
Skill in establishing and maintaining effective working relationships with developers, designers, and clients
Proficiency in spreadsheets, RFPs, google docs and the like
Ability to communicate technical information to non-technical audiences
Strong analytical thinker with the ability to conceptualize a
Strongly skilled in the process of requirements elicitation, investigation, and ability to apply critical thinking in a high-pressure, fast-paced environment
Exceptionally skilled in coordinating sensitive conversations amongst stakeholders with differing viewpoints, and ability to bring those groups into a commonly-understood alignment
Experience writing all types of requirements for a website or web application
Flexible and willing to learn
User acceptance testing a strong plus
Coding experience a strong plus
Server Environment & Like Experience
CMS Experience - DNN (DotNetNuke) / Wordpress / Drupal
Advanced Google Analytics / Tag Manager / Ecommerce Tracking
Search Engine Optimization
10 Pound Gorilla believes each client and each aspect of a project deserves the best. Clients can expect to work with a seasoned expert. We are the Navy SEALs of Web Development and Internet Marketing.
At 10 Pound Gorilla we cut out the bottom tier and middle man to ensure our clients work with the best. Our entire team is committed to each project. Clients receive clear communication, top-notch execution and the best value and results per dollar spent. We have several large corporate clients and also help smaller organizations.
10 Pound Gorilla
Why Work Here?10 Pound Gorilla was recently recognized as a Top Web Design Firm in the US and has an impeccable international reputation. We have been recognized as Top US B2B Company, Top Web Developers, Top Digital Marketers and more. Our founder and technical manager are DNN MVPs. 10 Pound Gorilla believes each client and each aspect of a project deserves the best. Clients can expect to work with a seasoned expert. We are the Navy SEALs of Web Development and Internet Marketing. At 10 Pound Gorilla we cut out the bottom tier and middle man to ensure our clients work with the best. Our entire team is committed to each project. Clients receive clear communication, top-notch execution and the best value and results per dollar spent. We have several large corporate clients and also help smaller organizations.
Web & Digital Leaders Driven by Excellence, Results and Pride