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IT Support Specialist

#twiceasnice Recruiting Boston, MA
  • Posted: 8 days ago
  • $50,000 to $65,000 Annually
  • Full-Time

IT Support Specialist
Location: Boston, MA
Salary: $50,000 to $65,000
Job Type: Full Time
Hours: Monday – Friday, 7:30am to 4:30pm
Start Date: ASAP
Sponsorship is not available for this role


IT Support Specialist Description

Our client in the information technology and services industry is looking for an IT Support Specialist to join their team in Boston, MA. Working with a remote technical team, you will be responsible for providing on-site technical support and troubleshooting to two to three clients in the Boston area. The ideal candidate has at least two years of technical support experience and enjoys working with people. This is a unique opportunity to be a part of stable and growing company that works to implement technology so that educators can work to inspire students to their utmost potential.

IT Support Specialist Responsibilities

• Manage and service help desk tickets
• Coordinate onsite project work
• Support all end user software
• Support all End Users of IP based devices, applications/software and peripherals
• Communicate with client’s the planning and preventative maintenance
• Track IT Inventory
• Document tasks, procedures and best practices

IT Support Specialist Qualifications

• 2+ years of technical support experience required
• OSX server and networking experience required
• Windows Desktop, and Mac OSX support experience required
• Office 365 Services Administration, mobile device and MDM tools support experience required
• Associate's/Bachelor’s degree preferred
• Must have a valid driver’s license and own your own vehicle

#twiceasnice Recruiting

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