Insurance Adjuster Job Description Sample Template

This free Insurance Adjuster job description sample template can help you attract an innovative and experienced Insurance Adjuster to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.

Insurance Adjuster Job Summary

Our company is currently seeking an Insurance Adjuster. In this role, you will investigate claims, determine liability, and allocate the appropriate amount of coverage based on the claimant’s policy. After looking into the claim and collecting evidence, you will settle the issue and approve payments when necessary. When the claim is complex or problematic, you will escalate the investigation to be reviewed by supervisors. You must document the entire process in the file and explain the coverage or denial of coverage to the policyholder. To be considered for this role, you must be a licensed insurance adjuster.

Insurance Adjuster Duties and Responsibilities

  • Investigate insurance claims and determine liability and appropriate amount of coverage
  • Collect witness statements and other evidence
  • Explain coverage to policyholders
  • Settle claims and issue payments
  • Escalate complex or problematic claims
  • Document entire process in the claim file

Insurance Adjuster Requirements and Qualifications

  • High school diploma or GED certificate
  • Postsecondary degree (or equivalent experience)
  • State licensure
  • A strong understanding of our products, policies, and coverages
  • Research and analytical skills
  • Bilingual communication skills a plus (English/Spanish)

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