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How Much Do Call Center Jobs Pay per Hour?

$15,000 - $20,999
7% of jobs
$25,000 is the 25th percentile. Salaries below this are outliers.
$21,000 - $26,999
32% of jobs
$27,000 - $32,999
27% of jobs
The average salary is $37,502 a year
$33,000 - $38,999
10% of jobs
$39,000 - $44,999
4% of jobs
$45,000 - $50,999
4% of jobs
$51,000 - $56,999
5% of jobs
$62,000 is the 90th percentile. Salaries above this are outliers.
$57,000 - $62,999
2% of jobs
$63,000 - $68,999
1% of jobs
$69,000 - $74,999
2% of jobs
$75,000 - $81,000
0% of jobs
National Average
$15,000 $37,502 /year $81,000
$18 /hour
$1,250 - $1,750
7% of jobs
$2,083 is the 25th percentile. Salaries below this are outliers.
$1,750 - $2,250
32% of jobs
$2,250 - $2,750
27% of jobs
The average salary is $3,125 a month
$2,750 - $3,250
10% of jobs
$3,250 - $3,750
4% of jobs
$3,750 - $4,250
4% of jobs
$4,250 - $4,750
5% of jobs
$5,166 is the 90th percentile. Salaries above this are outliers.
$4,750 - $5,250
2% of jobs
$5,250 - $5,750
1% of jobs
$5,750 - $6,250
2% of jobs
$6,250 - $6,750
0% of jobs
National Average
$1,250 $3,125 /month $6,750
$18 /hour
$288 - $404
7% of jobs
$480 is the 25th percentile. Wages below this are outliers.
$404 - $519
32% of jobs
$519 - $635
27% of jobs
The average wage is $721 a week
$635 - $750
10% of jobs
$750 - $865
4% of jobs
$865 - $981
4% of jobs
$981 - $1,096
5% of jobs
$1,192 is the 90th percentile. Wages above this are outliers.
$1,096 - $1,212
2% of jobs
$1,212 - $1,327
1% of jobs
$1,327 - $1,442
2% of jobs
$1,442 - $1,558
0% of jobs
National Average
$288 $721 /week $1,558
$18 /hour
$7.21 - $10.10
7% of jobs
$12.02 is the 25th percentile. Wages below this are outliers.
$10.10 - $12.98
32% of jobs
$12.98 - $15.86
27% of jobs
The average wage is $18.03 an hour
$15.87 - $18.75
10% of jobs
$18.75 - $21.63
4% of jobs
$21.63 - $24.52
4% of jobs
$24.52 - $27.40
5% of jobs
$29.81 is the 90th percentile. Wages above this are outliers.
$27.40 - $30.29
2% of jobs
$30.29 - $33.17
1% of jobs
$33.17 - $36.06
2% of jobs
$36.06 - $38.94
0% of jobs
National Average
$7.21 $18 /hour $38.94
  Annual Salary Monthly Pay Weekly Pay Hourly Wage
Top Earners $62,000 $5,166 $1,192 $30
75th Percentile $38,500 $3,208 $740 $19
Average $37,502 $3,125 $721 $18
25th Percentile $25,000 $2,083 $480 $12
How Much Do Call Center Jobs Pay per Hour? Comparison by Location
Nationwide
United States
$37,502
$3,125
$721
$18
Chicago, IL
$38,391
$3,199
$738
$18

How much does a Call Center make?

As of Nov 20, 2021, the average hourly pay for the Call Center jobs category in the United States is $18.03 an hour.

While ZipRecruiter is seeing hourly wages as high as $38.94 and as low as $7.21, the majority of wages within the Call Center jobs category currently range between $12.02 (25th percentile) to $18.51 (75th percentile) across the United States. The average pay range for a Call Center job varies greatly (by as much as $6.49), which suggests there may be many opportunities for advancement and increased pay based on skill level, location and years of experience.

Based on recent job postings on ZipRecruiter, the Call Center job market in both Chicago, IL and the surrounding area is very active. People working within the Call Center category in your area are making on average $18 per hour, or $0.43 (2%) more than the national average hourly salary of $18.03. ranks number 1 out of 50 states nationwide for Call Center job salaries.

To estimate the most accurate hourly salary range for Call Center jobs, ZipRecruiter continuously scans its database of millions of active jobs published locally throughout America.

Find your next high paying job within the Call Center category on ZipRecruiter today.

What are Top 10 Highest Paying Cities for Call Center Jobs

We’ve identified 10 cities where the typical salary for a Call Center job is above the national average. Topping the list is San Mateo, CA, with Stanford, CA and Richmond, CA close behind in the second and third positions. Richmond, CA beats the national average by $7,572 (20.2%), and San Mateo, CA furthers that trend with another $10,708 (28.6%) above the $37,502 average.

Significantly, San Mateo, CA has a very active Call Center job market as there are several companies currently hiring for this type of role.

With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations in the Call Center jobs category appears to be exceedingly fruitful.

Finally, another factor to consider is the average salary for these top ten cities varies very little at 12% between San Mateo, CA and Brockton, MA, reinforcing the limited potential for much wage advancement. The possibility of a lower cost of living may be the best factor to use when considering location and salary for a Call Center role.

CityAnnual SalaryMonthly PayWeekly PayHourly Wage
San Mateo, CA$48,210$4,018$927$23.18
Stanford, CA$47,573$3,964$915$22.87
Richmond, CA$45,074$3,756$867$21.67
Stamford, CT$43,891$3,658$844$21.10
Bellevue, WA$43,785$3,649$842$21.05
Brooklyn, NY$43,231$3,603$831$20.78
New Haven, CT$42,847$3,571$824$20.60
San Francisco, CA$42,603$3,550$819$20.48
Lakes, AK$42,462$3,539$817$20.41
Brockton, MA$42,415$3,535$816$20.39

What are Top 5 Best Paying Related Call Center Jobs in the U.S.

We found at least five jobs related to the Call Center job category that pay more per year than a typical Call Center salary. Top examples of these roles include: Call Center Director, Call Center Site, and Call Center Reporting Analyst.

Importantly, all of these jobs are paid between $22,998 (61.3%) and $54,274 (144.7%) more than the average Call Center salary of $37,502. If you’re qualified, getting hired for one of these related Call Center jobs may help you make more money than that of the average Call Center position.

Job TitleAnnual SalaryMonthly PayWeekly PayHourly Wage
Call Center Director$91,776$7,648$1,765$44.12
Call Center Site$64,182$5,348$1,234$30.86
Call Center Reporting Analyst$61,552$5,129$1,184$29.59
Call Center Operations Manager$61,174$5,098$1,176$29.41
Information Technology Call Center$60,500$5,042$1,163$29.09
About Our Data
ZipRecruiter salary estimates, histograms, trends and comparisons are derived from both employer job postings and third party data sources.
Data used to develop this report includes ADP data. ADP is an exclusive provider of employee payroll data for ZipRecruiter.
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