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Weekend Remote Customer Service Jobs in Addison County, VT

Dexian DISYS

Customer Care Specialist

Burlington, VT · Remote

$22 - $25.92/hr

Remote Customer Care Specialist Job details Posted 21 May 2026 Location Burlington, VT Reference ... Communicating with product, service delivery, and other cross-functional teams on customer feedback ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsWeekend Remote Customer Service JobsWeekend Remote Customer Service Jobs in Addison County, VT

Weekend Remote Customer Service information

See Addison County, VT salary details

$10

$19

$28

How much do weekend remote customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for weekend remote customer service in Addison County, VT is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced in a weekend remote customer service role, and how can they be managed?

Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.

What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?

AspectWeekend Remote Customer ServiceWeekend Remote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, call center training often preferred
Work EnvironmentHome-based, flexible hours, handling customer inquiriesHome-based, focused on inbound/outbound calls, often scripted
Industry UsageRetail, tech, healthcare, service sectorsTelecommunications, tech support, sales

Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.

What are the key skills and qualifications needed to thrive as a Weekend Remote Customer Service Representative, and why are they important?

To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.

What are weekend remote customer service jobs?

Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.
What cities near Addison County, VT are hiring for Weekend Remote Customer Service jobs? Cities near Addison County, VT with the most Weekend Remote Customer Service job openings:
Weekend Remote Customer Service jobs near you

Customer Care Specialist

Dexian DISYS

Burlington, VT • Remote

$22 - $25.92/hr

Other

Posted 14 days ago

Job description


Remote
Customer Care Specialist
Job details
Posted
21 May 2026
Location
Burlington, VT
Reference
1005286
Job description

Position: Customer Care Specialist

Duration: 6+ months contract with possible extension

Location: Remote

Shift: 9am-6pm, Mon-Fri

Working hours: 8 hours per day & 40 hours per week

Industry: Heavy Equipment or Machinery Industry

Pay rate: $22.00 - $25.92 per hour on w2

Job Description:

SUMMARY

  • The Customer Care Specialist I plays a crucial role in assisting customers through various channels, such as inbound calls and support ticketing systems.
  • They focus on establishing and nurturing positive relationships with customers by addressing inquiries related to company products, features, and services.
  • Their responsibilities encompass handling fulfillment, billing, account management, technical, and configuration issues.
  • While adept at resolving common concerns independently, they escalate complex, unexpected, or recurring issues to internal experts to ensure a swift and effective resolution.
  • The Customer Care Specialist I serves as the frontline support, delivering exceptional customer service and contributing to overall customer satisfaction.

SPECIFIC RESPONSIBILITIES

  • Receive and respond to customer requests via the inbound call queue and support ticketing systems.
  • Provide an Effortless Customer Experience: Ask questions and actively listen to customers to understand their issues, always demonstrating respect and concern.
  • Provide Tier 1 support, troubleshooting, and resolving standard and recurring issues with the customer's configuration, client Automotive software, or other vendor integration points.
  • May provide one-on-one training for new and/or existing customers as needed while working on support issues to help drive customer satisfaction.
  • Apply appropriate security tools or processes (i.e., PIN, identifying information) to assess customer records or other electronic information.
  • Document customer inquiries, status, and resolution.
  • Work across teams when needed and follow up with customers to resolve issues satisfactorily.

Job Requirements:

  • Must be willing to work 9am - 6pm EST
  • Can sit anywhere

TRAVEL REQUIRED

  • None

REQUIRED QUALIFICATIONS:

  • High School Diploma/GED and generally less than 2 years' experience.
  • Gains familiarity with Customer Care concepts, procedures, and methodologies.
  • With guidance, performs routine customer care agent duties, including:

    • Receiving and responding to customer requests
    • Tracking tickets within the customer care system
    • Troubleshooting equipment, software, and compatibility problems
    • Documenting customer issues, progress, and status Referring complex issues to more senior specialists or management
    • Communicating with product, service delivery, and other cross-functional teams on customer feedback and expectations.


PREFERRED QUALIFICATIONS

  • Automotive industry software support experience
  • Contact Center Operations experience (telecom, workforce management, forecasting, call monitoring, etc.)

MINIMUM REQUIREMENTS

  • High School Diploma/GED and generally less than 2 years' experience.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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