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Walmart Resolution Coordinator Jobs (NOW HIRING)

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

... coordinating workloads in order to achieve facility goals eg production quality safety Monitor and ... home office on resolution of claims scheduling carrier unloads and resolving concerns and ...

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Walmart Resolution Coordinator information

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$11

$23

$44

How much do walmart resolution coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for walmart resolution coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is a Walmart Resolution Coordinator?

A Walmart Resolution Coordinator is responsible for managing and resolving issues related to orders, deliveries, and customer complaints within Walmart’s operations. They act as a liaison between customers, vendors, and internal teams to ensure problems are addressed efficiently and accurately. Their duties often include investigating discrepancies, processing claims, and providing timely solutions to maintain customer satisfaction and operational efficiency. This role requires strong problem-solving, communication, and organizational skills.

What is the difference between Walmart Resolution Coordinator vs Walmart Customer Service Associate?

AspectWalmart Resolution CoordinatorWalmart Customer Service Associate
Primary RoleResolve customer issues, process refunds, and handle escalationsAssist customers on the sales floor, answer questions, and process transactions
Required SkillsProblem-solving, communication, conflict resolutionCustomer service, communication, sales skills
Work EnvironmentBack-office, resolution centers, or customer service desksSales floor, checkout lanes, customer service counters
CertificationsNone typically requiredNone typically required

The Walmart Resolution Coordinator focuses on resolving complex customer issues and processing refunds, often working behind the scenes or in dedicated resolution centers. In contrast, the Walmart Customer Service Associate interacts directly with customers on the sales floor, assisting with everyday inquiries and transactions. Both roles require strong communication skills but differ mainly in their scope and work environment.

What are the key skills and qualifications needed to thrive as a Walmart Resolution Coordinator, and why are they important?

To excel as a Walmart Resolution Coordinator, you typically need strong problem-solving abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer service software, case management systems, and proficiency in using Microsoft Office tools are commonly required. Excellent communication, patience, and teamwork are vital soft skills for effectively addressing customer concerns and collaborating with internal teams. Mastering these skills ensures timely and accurate resolution of issues, leading to improved customer satisfaction and operational efficiency.

What are some typical challenges faced by a Walmart Resolution Coordinator, and how can they be addressed?

Walmart Resolution Coordinators often encounter challenges such as managing high volumes of customer issues, resolving conflicts between departments, and meeting tight deadlines for case resolution. To address these challenges, strong communication and organizational skills are crucial, as well as the ability to prioritize tasks effectively. Building positive relationships with both internal teams and customers also helps streamline problem-solving and ensures resolutions are satisfactory for all parties involved.
Infographic showing various Walmart Resolution Coordinator job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.
Walmart Warehouse Area Manager

Walmart Warehouse Area Manager

Walmart

Vassar, KS

$65K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 21,657 frontline employees who took The Breakroom Quiz

23rd of 39 rated national retailers


Job description

Position Summary...What you'll do...Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling assigning duties and coordinating workloads in order to achieve facility goals eg production quality safety Monitor and manage productivity of area of responsibility by preparing reviewing andor analyzing business reports Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies standards and procedures monitoring associate compliance to policies and procedures distributing and maintaining procedures and supporting documentation Identify associate customer andor supplier concerns by listening consulting with others when needed to determine corrective action to take or make recommendations in order to resolve Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads monitoring performance and providing feedback teaching supporting and modeling Logistics and company policies and procedures identifying training and development needs and participating in the hiring promotion coaching teaching and evaluation of associates and leaders Facilitate carrier operations by processing and monitoring carrier claims working with carriers and home office on resolution of claims scheduling carrier unloads and resolving concerns and maximizing benefits to the operation of the facility and carrier needs Manage processing of shipload purchase orders inbound containers and claims by monitoring all activities conducting problems research and ensuring that all freight is processed correctly Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence:Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $65,500.00 - $98,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Associates' Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Logistics Management experience OR 2 years Walmart Logistics experience OR 2 years supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Carrier Master Technician, Coordinating Schedules, Customer Service, Information Technology, Logistics, Microsoft Office, Supervising Associates, Transportation, Walmart Logistics SystemsBachelors: Business, Bachelors: LogisticsPrimary Location...1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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