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Northern Light Health

Uses proper telephone etiquette in telephone, radio, and vocera communications and relays messages appropriately. * Demonstrates proficiency and accuracy in entering patient information and physician ...

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How much do vocera jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for vocera in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $9.86 and $19.95 per hour, depending on experience, location, and employer.

What is a Vocera job?

A Vocera job typically involves working with Vocera communication systems, which are used in healthcare and other industries to improve real-time communication. Roles may include technical support, system administration, or clinical workflow integration. Employees in these positions help configure, manage, and troubleshoot Vocera devices and software to enhance team collaboration. Many Vocera jobs are found in hospitals, where they support hands-free communication for medical staff to improve patient care.

What are the key skills and qualifications needed to thrive in the Vocera position, and why are they important?

Success as a Vocera requires expertise in healthcare communication systems, understanding clinical workflows, and trouble-shooting IT issues, often backed by experience in healthcare or IT support roles. Familiarity with the Vocera Communication Platform, related mobile devices, and hospital information systems is typically important, and some employers may require technical certifications such as CompTIA A+ or Vocera-specific training. Strong communication, problem-solving abilities, and customer-service orientation set top performers apart in ensuring effective user support. These competencies are vital because they enable smooth communication between care teams, directly impacting patient safety and operational efficiency in healthcare environments.

What does a typical day look like for someone working in a Vocera support role?

In a Vocera support role, your typical day involves responding to healthcare staff requests, troubleshooting communication devices and software, and ensuring the Vocera system operates smoothly. You'll often collaborate with clinical teams, IT departments, and sometimes vendors to resolve issues, provide user training, and carry out routine maintenance or updates. The environment can be fast-paced, especially during system rollouts or hospital peak hours, requiring adaptability and clear communication. This hands-on role provides valuable experience at the intersection of technology and patient care, with opportunities to advance into broader IT or healthcare technology positions over time.

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Vocera jobs near you
Phlebotomist/Lab Assistant I (Days)

Phlebotomist/Lab Assistant I (Days)

Memorial Health

Springfield, IL • On-site

$16.75 - $21/hr

Full-time

Posted 22 days ago

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

452nd of 870 rated healthcare providers

Job description

MinUSD $17.14/Hr.MaxUSD $26.56/Hr.Overview

*$5,000 Sign On Bonus/2 Year Commitment*

Our Phlebotomist performs a variety of duties, including blood collection from patients of all ages, collection of body fluid specimens (i.e. urine) and cultures, and other departmental functions under the supervision of a Medical Technologist. Phlebotomists may spend their shifts performing mandated and submitted draws, preparing testing for the Medical Technologist, or running, distributing, and handing out labels for new draws. Accuracy and attention to detail are incredibly important to ensure that patients receive the correct care in a timely manner. Phlebotomists initial, date, and record time of collection on all forms and collect timed and stat specimens within a specified amount of time. Additionally, they stock phlebotomy supplies, send and retrieve blood from the tube station, utilize various computer programs and logs, and carry a Vocera, surgery phone, and star 3 pager.

On the job training is offered for Phlebotomists, as well as flexible shift schedules. There are also opportunities to advance to Phlebotomist II and Phlebotomist III or to transition to other roles.  This position provides opportunities for growth with a variety of procedures and patients that are not present in most outpatient settings.         

To review Memorial's Benefits click here: Benefits - Memorial HR 

Qualifications

Education:

  • High school graduate required

Licensure/Certification/Registry:

  • ASCP Phlebotomy Certification or equivalent preferred

Experience:

  • Phlebotomy experience preferred
Responsibilities
  • Accurately identify and obtain blood specimens from inpatients/outpatients of all ages, employees, etc. as requested by authorized personnel (i.e. physicians, residents, employee health nurse) using the correct technique and appropriate equipment. Verifies accuracy of computer generated orders. Resolves any discrepancies prior to drawing the patient. Ensure specimen integrity by adhering to appropriate laboratory collection protocols. (i.e. checking for IV's, fistulas, etc). Initial, date, and record time blood was collected on all laboratory requisition forms or specimens.
  • Assists with retrieving blood from tube station, central collecting blood in computer system, stocking of phlebotomy supplies, etc.
  • Monitor daily phlebotomy actions by the use of various computer programs and logs. (i.e. Collection Inquiry, Phlebotomy Dispatch Log, will call board, etc).
  • Maintains phlebotomy area and carts in a neat and clean manner, well stocked with supplies. 
  • Must collect timed specimens within 30 minutes of requested time and stat specimens within 15 minutes of requested time. Communicates effectively with other hospital personnel regarding collection of timed specimens, stats, and specimens that are unable to be obtained from patients for any reason.
  • Carry and actively use a Vocera appropriately as well as carry a surgery phone and star 3 pager.
  • Follows guidelines for sending specimens through the pneumatic tube station to ensure turn-around time requirements are met.
  • Maintains specimen tracking by correctly logging in all inpatients and floor samples with the correct time of specimen collection. Evaluate and clear pending logs to ensure all patient samples are accounted for.
  • Participates in the orientation and/or training of personnel as directed by administrative staff, supervisor or other authorized personnel.
  • Maintains productivity at a rate comparable to other experienced staff (6-8 patients per hour).
  • Performs non-technical procedures and other tasks as determined by the director, administrative staff, supervisor or other authorized personnel in order to maintain primary departmental functions.
  • Contributes to effective customer relations by assisting patients, visitors, physicians to resolve expressed concerns and by demonstrating a welcoming and helpful attitude.
  • Performs other related work as required or requested.

*For questions, please email Rapps.Nick@mhsil.com*

Employment Type: FULL_TIME

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