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Virtual Microsoft Expert Jobs (NOW HIRING)

Lancesoft

Virtual Learning Producer

Franklin Lakes, NJ · On-site +1

$39.37 - $78.74/hr

Serve as subject matter expert on virtual platforms (e.G., Class for Teams, Microsoft Teams, Miro) and account management. * Configure and manage session environments, including breakout rooms ...

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How much do virtual microsoft expert jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for virtual microsoft expert in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

How does a Virtual Microsoft Expert typically collaborate with clients and internal teams in a remote setting?

As a Virtual Microsoft Expert, you will frequently communicate with clients and internal teams through video calls, chat platforms, and collaborative tools like Microsoft Teams. You'll be responsible for providing technical guidance, troubleshooting, and training remotely, which requires clear communication and proactive follow-up. A key challenge is ensuring seamless collaboration and understanding client needs without in-person interaction, so strong digital communication and documentation skills are essential. You'll also participate in regular team meetings to share updates and best practices, helping to maintain a cohesive and supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Virtual Microsoft Expert, and why are they important?

To thrive as a Virtual Microsoft Expert, you need a deep understanding of Microsoft products and services (such as Windows, Office 365, and Azure), often supported by relevant certifications like Microsoft Certified Solutions Expert (MCSE) or Microsoft 365 Certified. Proficiency with remote support tools, cloud management platforms, and troubleshooting systems is typically required. Outstanding communication, problem-solving abilities, and customer service orientation help you deliver effective solutions and build client trust. These skills ensure that clients receive expert support and guidance, maximizing their productivity and satisfaction with Microsoft technologies.

What is the difference between Virtual Microsoft Expert vs Virtual Microsoft Support Specialist?

AspectVirtual Microsoft ExpertVirtual Microsoft Support Specialist
CertificationsMicrosoft Certified: Fundamentals or Associate certificationsTypically requires similar Microsoft certifications, focusing on support roles
Work EnvironmentRemote, project-based, consulting or freelanceRemote, customer support or technical assistance roles
Employer & Industry UsageConsulting firms, IT service providers, freelance platformsTech companies, MSPs, customer service centers

The Virtual Microsoft Expert generally focuses on providing expert-level consulting and solutions, while the Virtual Microsoft Support Specialist handles technical support and troubleshooting. Both roles require Microsoft certifications and often operate remotely, but their primary functions and employer types differ.

What is a Virtual Microsoft Expert?

A Virtual Microsoft Expert is a professional who provides remote support and guidance on Microsoft products and services, such as Windows, Office 365, Azure, and Teams. They assist clients with troubleshooting, software setup, updates, training, and best practices, typically through online chat, video calls, or remote desktop sessions. These experts help both individuals and businesses maximize their use of Microsoft technologies efficiently and securely.
What cities are hiring for Virtual Microsoft Expert jobs? Cities with the most Virtual Microsoft Expert job openings:
What are the most commonly searched types of Microsoft Expert jobs? The most popular types of Microsoft Expert jobs are:
What states have the most Virtual Microsoft Expert jobs? States with the most job openings for Virtual Microsoft Expert jobs include:
Virtual Microsoft Expert jobs near you
Azure Virtual Desktop SME

Azure Virtual Desktop SME

Centre Technologies

Houston, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits:
  • Hybrid Work Options, Paid Time Off, and Paid Holidays
  • Medical, Dental, Vision, and 401(k) with employer match contributions
  • Stability to grow alongside hard workers in a collaborative environment with opportunities to grow professionally
Position Summary
We are seeking a Senior Technical Consultant with deep expertise in Azure Virtual Desktop (AVD) to design, implement, and optimize enterprise-grade virtual desktop solutions. In this role, you will act as the AVD subject matter authority, leading technical strategy, ensuring best-in-class performance, and driving innovation in our clients' virtual workspace environments. You will collaborate across technical and business teams to architect secure, scalable, and cost-efficient solutions that align with business goals.
The Sr. Technical Consultant working on the Subject Matter Expert team would be focused on architecting and implementing various IT Infrastructure technologies as mentioned below with an emphasis on standards, onboarding/offboarding, tool optimization, escalations and proactive measures to enhance customer environments.Essential Duties and Responsibilities:
  • Design and implement Azure Virtual Desktop (AVD) solutions to meet client requirements.
  • Provide expert guidance on best practices for AVD deployment, configuration, and optimization.
  • Troubleshoot and resolve complex issues related to AVD environments.
  • Collaborate with clients to understand their business needs and translate them into technical solutions.
  • Conduct assessments and provide recommendations for AVD infrastructure improvements.
  • Stay up to date with the latest AVD features, updates, and industry trends.
  • Maintain public cloud server infrastructure and ensure system uptime SLAs.
  • Provide proactive recommendations and upkeep of customer environments in tenant organizations.
  • Manage infrastructure reporting, alert management, troubleshooting, and tuning.
  • Maintain certifications with technology partners.
  • Troubleshoot customer issues urgently and effectively.
  • Install and implement systems and solutions.
  • Conduct post-sales technical follow-ups and provide remote customer support.
  • Track work orders and incidents through an electronic help desk system.
  • Manage and resolve issues promptly.
  • Prioritize tasks and meet deadlines with excellent time management skills.
  • Demonstrate excellent troubleshooting and assessment skills.
  • Exhibit outstanding written and verbal communication skills.
  • Be a team player with exceptional customer service skills.
  • Mentor and guide peers, assisting teammates as needed.
  • Submit timesheets, expense reports, and documentation on or before deadlines.
  • Stay updated on market trends, theories, and new methodologies; embrace change.
  • Assist with change-management activities.
  • Prepare and deliver complete and concise documentation for all projects and tickets.
  • Present progress reports to immediate supervisors and/or Project Managers.
  • Manage multiple projects in a fast-paced environment.
  • Quickly turn business problems into technical solutions.
  • Participate in on-call schedules, serving as a high-level escalation point for Azure AVD and VDI issues.
Education/Experience/Certifications
  • Associate's Degree required (Bachelor's Degree preferred)
  • 10+ years hands-on IT experience
  • 5+ years hands-on VDI solutions
  • Certifications
    • Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
    • Microsoft Certified: Azure Administrator Associate (AZ-104) (preferred)
    • Microsoft Certified: Azure Solutions Architect Expert (AZ-305) (preferred)
  • Areas of Expertise:
    • General Concepts of Virtual Desktop Infrastructure
      • Azure Virtual Desktops (AVD/WVD/W365)
      • Azure Local/Azure Stack HCI
      • Remote Desktop Services (RDS)
      • General Virtual Desktop Infrastructure (VDI) concepts including Citrix DaaS
      • Azure Active Directory (AAD)
      • Azure Networking and Security
      • Monitoring and performance tuning of AVD environments

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