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Virtual Customer Service Manager Jobs in Rutland, VT

U-Haul

Customer Service Representative

Rutland, VT

$14.42 - $16.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Rutland, VT

$14.42 - $16.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Domino's Franchise

Customer Service Rep

Middlebury, VT · On-site

$16.75 - $22.75/hr

In our stores, team members learn about business, management and what it takes to succeed. We have ... We are looking for Customer Service Representatives at a Domino's near you! These employees will ...

Domino's Pizza

Customer Service Rep

Middlebury, VT · On-site

$16.75 - $22.75/hr

In our stores, team members learn about business, management and what it takes to succeed. We have ... We are looking for Customer Service Representatives at a Domino's near you! These employees will ...

U-Haul

Customer Service Representative

Rutland, VT · On-site

$14.42 - $16.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Home Depot

Customer Service/Sales

Rutland, VT · On-site

$16.50 - $19.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Hartford, NY · On-site

$16 - $19/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Rutland, VT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Domino's

Customer Service Rep

Middlebury, VT · On-site

$16.75 - $22.75/hr

In our stores, team members learn about business, management and what it takes to succeed. We have ... We are looking for Customer Service Representatives at a Domino's near you! These employees will ...

United Ag & Turf NE, LLC

Service Writer

Middlebury, VT

$24 - $28/hr

Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service Requirements What it ...

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All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Rutland, VT

Virtual Customer Service Manager information

See Rutland, VT salary details

$25.1K

$59.4K

$103.5K

How much do virtual customer service manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for virtual customer service manager in Rutland, VT is $59,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $71,700.00 per year, depending on experience, location, and employer.

What does a Virtual Customer Service Manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a Virtual Customer Service Manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What are popular job titles related to Virtual Customer Service Manager jobs in Rutland, VT? For Virtual Customer Service Manager jobs in Rutland, VT, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Manager jobs in Rutland, VT look for? The top searched job categories for Virtual Customer Service Manager jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for Virtual Customer Service Manager jobs? Cities near Rutland, VT with the most Virtual Customer Service Manager job openings:
Virtual Customer Service Manager jobs near you
Customer Service Representative

Customer Service Representative

Dead River Company

Wood Stock, VT

$22 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Dead River Company rating

7.4

Company rating: 7.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

Job Category: Office Requisition Number: CUSTO006485

Posted: April 24, 2026 Full-Time Woodstock-Lincoln Corners Woodstock, VT 05091, USA +1 more locations

Description

Join Our Team - Find Your Future!

$22–$25/hr. - based on individual skillset and experience, plus commission

Position Summary: Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment. Serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Essential Functions:

  1. Courteously answer incoming telephone calls and assist walk-in customers.
  2. Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs.
  3. Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits.
  4. Develop a thorough knowledge of all departments, products, services, and delivery schedules.
  5. Enthusiastically participates in annual market objectives, promotional programs and contests.
  6. Support other members of the office staff by cross-training within the department and offering assistance as needed.
  7. Perform other miscellaneous office duties such as filing, photocopying, and shredding.

Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!

  • Health Insurance – Premiums as low as $6 for full time employees!
  • Dental insurance and Vision Insurance
  • Company Provided Life insurance, Short-term and Long-Term disability
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Tuition assistance for employees and scholarships available for employees' children
  • Discounts on our products and services
  • Opportunities for growth throughout our footprint.

Other Attributes Required:

  1. Dependability
  2. Good communication and listening skills
  3. Accuracy, organization, and attention to detail
  4. Ability to work in a dynamic environment without distraction
  5. Courteous demeanor and professional appearance
  6. Flexibility to work seasonal overtime
  7. Trouble shooting skills – within and between departments
  8. The ability to adapt to change

Education: A high school diploma or equivalent is preferred.

Experience: One year of previous customer service experience including computer work is preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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