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How much do verizon com jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for verizon com in the United States is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Verizon Com vs Verizon Customer Service Representative?

AspectVerizon ComVerizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; communication skills
Work EnvironmentField and technical settings, installation sitesCall centers, customer support offices
Employer & Industry UsageVerizon's technical and field operationsCustomer support and service

Verizon Com roles focus on technical installation, maintenance, and field work, requiring technical certifications. In contrast, Verizon Customer Service Representatives primarily handle customer inquiries via phone, emphasizing communication skills. Both roles are essential within Verizon but differ in work environment and skill requirements.

What are the typical daily responsibilities for a Customer Service Representative at Verizon Communications?

As a Customer Service Representative at Verizon Communications, your daily responsibilities will primarily include assisting customers with billing inquiries, troubleshooting technical issues, and providing product or service information. You may handle customer interactions via phone, chat, or email, and will be expected to resolve issues efficiently while maintaining a positive customer experience. Collaboration with technical support teams and other departments is common, especially for complex cases. Staying up-to-date with Verizon's latest offerings and policies is essential to provide accurate and timely support.

What are the key skills and qualifications needed to thrive as a Verizon Communications employee, and why are they important?

To thrive at Verizon Communications, you typically need a background in telecommunications, IT, or customer service, often supported by relevant degrees or certifications. Familiarity with network systems, CRM platforms, and communication technologies such as VoIP or wireless infrastructure is highly valuable. Strong problem-solving, effective communication, and adaptability are essential soft skills in this dynamic environment. These skills ensure high-quality service delivery, rapid issue resolution, and ongoing innovation in the fast-evolving telecom industry.

What is a Verizon Communications (Verizon Com) employee?

A Verizon Communications (Verizon Com) employee works for one of the largest telecommunications companies in the United States. Verizon offers wireless, internet, and TV services to millions of customers, and its employees can work in various roles such as customer service, technical support, network engineering, sales, and management. Verizon staff are responsible for ensuring high-quality service, assisting customers, maintaining network infrastructure, and driving innovation in communications technology. Working at Verizon often includes opportunities for professional growth, competitive benefits, and involvement in cutting-edge projects. Employees are expected to uphold the company's values of integrity, respect, and accountability.
What cities are hiring for Verizon Com jobs? Cities with the most Verizon Com job openings:
What states have the most Verizon Com jobs? States with the most job openings for Verizon Com jobs include:
Verizon Com jobs near you
Infographic showing various Verizon Com job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Summer. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,666 per year, or $18.1 per hour.

Wireless Retail Sales Representative

Mobile Generation - Verizon Premium Retailer

Chicago, IL • On-site

$65K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Verizon Wireless Retail Sales Associate

Mobile Generation- Verizon Premium Retailer

Compensation: Up to $65,000.00 per year or more including base salary and commissions.

Full Time

Mobile Generation, the fastest-growing Verizon Wireless Premium Retailer in the Midwest is currently looking for outgoing and ambitious Verizon Wireless Retail Sales Associates to join our retail teams. As a Verizon Wireless Retail Sales Associate for Mobile Generation, you will be working directly with our customers, educating them on the Verizon Products and Services we offer and guiding them through the selection and sales process. The ideal candidate will have experience in retail environments, understand how to do outbound activities to drive customers into our locations, are driven by goals and accomplishments, and are focused on delivering an exceptional customer experience to earn repeat business.

As the Verizon Wireless Retail Sales Associate for Mobile Generation, you will enjoy some great perks:

  • Strong base pay and an unprecedented uncapped commission schedule are designed to reward you for your selling efforts.
  • Flexible Work Schedule.
  • Employee Health Plan.
  • 401k savings program.
  • Personal Time Off.
  • Great and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win prizes and trips through various sales contests throughout the year.

The Verizon Wireless Retail Sales Associate for Mobile Generation will be responsible for:

  • Creating the ideal customer experience for each customer, every day.
  • Assisting new and existing customers throughout the sales process.
  • Educating our customers on all Verizon Products and Services we offer.
  • Produce sufficient sales to meet and exceed company and location production standards.
  • Handle all customer situations as trained to completely satisfy customers’ needs.
  • Assist both the Store Manager and Assistant Manager in tasks assigned to you personally or the team.
  • Complete all required training as directed by Mobile Generation and Verizon Wireless.
  • Set an example of personal and professional conduct for employees and others.

Mobile Generation is looking for candidates with:

  • 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
  • Proof of achievement in prior sales and customer service roles
  • Enthusiasm for retail, wireless technology products, and customer service.
  • Ability to travel to our various locations across the Midwest as business needs dictate.
  • Strong communication and interpersonal skills.
  • Be self-motivated and goal-oriented
  • Strong attention to detail and accuracy.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Must be 18 years of age or older and able to provide proof of work eligibility in the US.
  • A High School Diploma or equivalent is preferred.


About Mobile Generation

Mobile Generation is an authorized Verizon Wireless retailer, headquartered in Chicago Illinois. Currently, we operate over 50 high-performing Verizon Wireless retail locations in Illinois, Indiana, Kentucky, and Wisconsin. At Mobile Generation, we think a little differently than most other phone retailers. We think it should be ALL ABOUT OUR CUSTOMERS. We pride ourselves in providing an Amazing Customer Experience to each customer who walks through our doors.

Mobile Generation is always looking for outgoing full-time people with a focus on great customer service to join our sales team. We are looking for winners who love the latest technology and are looking for a career with growth potential. Because we offer world-class training programs in cutting-edge sales strategies, our employees love working here! Mobile Generation believes happy employees make happy customers.

To learn more about Mobile Generation visit www.themobilegeneration.com

Mobile Generation is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

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