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Telecom Service Delivery Jobs in Indiana (NOW HIRING)

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Use advanced field instruments-- Viavi ONA800 and EXFO FIP500 --to test services from DS0 to OC192 ... Manage on-site assets, process deliveries, and coordinate shipping/receiving. * Reporting: Update ...

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Telecom Service Delivery information

See Indiana salary details

$27.6K

$89.4K

$152.7K

How much do telecom service delivery jobs pay per year?

As of Jun 9, 2026, the average yearly pay for telecom service delivery in Indiana is $89,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $121,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telecom Service Delivery position, and why are they important?

Success in Telecom Service Delivery requires a background in telecommunications or IT, strong project management skills, and a solid understanding of service delivery processes. Familiarity with tools like ticketing systems (e.g., ServiceNow), network management software, and certifications such as ITIL or PMP are highly valued. Exceptional communication, problem-solving, and organizational abilities set top performers apart in this role. These competencies ensure timely and efficient delivery of telecom services, effective coordination between technical teams and clients, and overall customer satisfaction.

What are the typical day-to-day responsibilities of a Telecom Service Delivery professional?

Telecom Service Delivery professionals are responsible for overseeing the implementation and activation of telecom services for clients, ensuring projects are completed efficiently and within set timelines. They coordinate with internal teams such as engineering, provisioning, and support, as well as manage communications with clients to set expectations and update on progress. Daily tasks include tracking project milestones, resolving service delivery issues, preparing status reports, and ensuring adherence to service-level agreements. This role often involves juggling multiple projects simultaneously and leveraging both technical and interpersonal skills to deliver exceptional results.

What is a Telecom Service Delivery job?

A Telecom Service Delivery job involves managing the end-to-end process of delivering telecommunication services to customers. This includes coordinating installations, provisioning network components, ensuring service activation, and troubleshooting issues. Professionals in this role work closely with clients, vendors, and internal teams to meet service level agreements (SLAs) and ensure timely delivery. Strong project management, technical knowledge, and customer service skills are essential for success in this position.

What are popular job titles related to Telecom Service Delivery jobs in Indiana? For Telecom Service Delivery jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Telecom Service Delivery jobs in Indiana look for? The top searched job categories for Telecom Service Delivery jobs in Indiana are:
Telecom Field Technician

Telecom Field Technician

Comcentric, Inc

Indianapolis, IN • On-site

$22 - $24/hr

Temporary

Posted 5 days ago

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Job description

Location: Indianapolis, IN 46225 (On-site / Field)
Pay: $22.00-$24.00 per hour + Mileage Reimbursement
Job Type: 6–12 Month Contract (Potential for Perm Conversion)
Work Schedule: Mon–Fri, 1st Shift (No On-Call)

About the Role:
Are you a hands-on technician who enjoys working in the field rather than behind a desk? We are seeking a high-energy Telecom Field Technician for a technical, physical role focused on fiber optic and transport network infrastructure. This is not an IT/Software position; it is a "boots-on-the-ground" role for someone who loves to build and troubleshoot physical network systems.

Minimum Hiring Requirements (Must Meet to Apply):

  • Work Authorization: Must be a U.S. Citizen or Green Card holder (W-2 only; No C2C/3rd Party).
  • Licensing: Must possess a valid Driver’s License and a reliable personal vehicle.
  • Compliance: Must be able to pass a comprehensive Drug Test and Background Check.
  • Tools: Must possess a basic set of manual hand tools.

What You Will Do (Key Responsibilities):

  • Network Installation: Install, provision, and decommission network equipment including Fiber Optic transport, Ethernet, SONET, and IP layers.
  • Hardware Testing: Use advanced field instruments—Viavi ONA800 and EXFO FIP500—to test services from DS0 to OC192.
  • Infrastructure Maintenance: Perform PMs on critical facility gear: DC Power Plants, high-voltage electrical, and HVAC systems.
  • Field Troubleshooting: Identify/replace defective modules, assist in fiber route locating/marking, and support emergency network restoration.
  • Inventory & Logistics: Manage on-site assets, process deliveries, and coordinate shipping/receiving.
  • Reporting: Update trouble tickets and provide real-time logs on network status.

Required Skills & Physical Qualifications:

  • Technical Aptitude: Proficient with hand/power tools and computerized testing equipment.
  • Fiber Foundations: Basic knowledge of fiber optic cabling and network transmission standards.
  • Physical Labor: Ability to work in Central Offices and outdoor environments; must be comfortable performing physical labor under pressure.
  • Soft Skills: Strong time management, problem-solving, and a "customer-obsessed" mindset.

Why Apply?

  • Consistent 40-hour work week with a stable 7-4 or 8-5 schedule.
  • Opportunity to work with high-end, carrier-grade technology.
  • Clear path for potential permanent hire based on performance.

Apply today with an updated resume for immediate consideration!

Company Description

This company is a complex enterprise that generates over $550 million in annual revenues from a wide variety of sources.