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T Mobile Call Center Jobs (NOW HIRING)

T-Mobile

Expert, GOV Sales Development

Las Vegas, NV · On-site

$52K - $94K/yr

Less than 2 years Call center/sales experience (Preferred) Knowledge, Skills and Abilities ... At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for ...

T-Mobile

Expert, Sales Development SMB

Las Vegas, NV · On-site

$52K - $94K/yr

Less than 2 years Call center/sales experience (Preferred) Knowledge, Skills and Abilities ... At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for ...

T-Mobile

Expert, SMB Sales Development

Maitland, FL · On-site

$52K - $94K/yr

Less than 2 years Call center/sales experience (Required) Knowledge, Skills and Abilities : * Sales ... At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for ...

T-Mobile

Sr Engineer, Software

Frisco, TX · On-site

$113K - $205K/yr

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big ... line call center organizations in the prepaid and postpaid business. The role involves ...

Brooks-Aderholt Agency

Be Seen First

Entry Level Sales Representative

Alpharetta, GA · Remote

$1K - $2K/wk

You've worked at AT&T, T-Mobile, Verizon, Best Buy, or a similar retail/sales environment and you're tired of the ceiling * You're in a call center or customer service role and you know you're ...

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All JobsT Mobile Call Center Jobs

T Mobile Call Center information

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$10

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$25

How much do t mobile call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for t mobile call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees in a T-Mobile call center, and how are they addressed?

Working in a T-Mobile call center can present challenges such as managing high call volumes, handling diverse customer inquiries, and meeting performance metrics. Employees often need to quickly adapt to new products, promotions, and procedures. T-Mobile provides comprehensive training, ongoing coaching, and supportive team leads to help staff overcome these challenges. The environment encourages collaboration, and there are clear paths for advancement for those who consistently perform well and demonstrate strong customer service skills.

What is the difference between T Mobile Call Center vs T Mobile Customer Service Representative?

AspectT Mobile Call CenterT Mobile Customer Service Representative
CredentialsHigh school diploma or equivalent, training providedHigh school diploma or equivalent, training provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or retail environment, customer-focused
Employer & IndustryT Mobile, telecommunicationsT Mobile, telecommunications
Job FocusHandling inbound/outbound calls, technical support, billing issuesAssisting customers with plans, devices, troubleshooting

Both roles involve customer interaction in a call center setting at T Mobile, with similar credentials and industry focus. The main difference is that T Mobile Call Center roles may emphasize technical support and outbound calls, while Customer Service Representatives focus more on sales and general support. Both positions require strong communication skills and provide opportunities for career growth within T Mobile.

What are the key skills and qualifications needed to thrive as a T-Mobile Call Center Representative, and why are they important?

To thrive as a T-Mobile Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephony systems is essential, and some roles may require product or service-specific certifications. Patience, active listening, and a positive attitude help you stand out by creating excellent customer experiences. These skills and qualities are crucial for efficiently resolving customer issues, ensuring satisfaction, and meeting company performance goals.

What do T-Mobile call center representatives do?

T-Mobile call center representatives assist customers by answering questions, resolving issues, and providing information about T-Mobile products and services. They handle a wide range of customer concerns, including billing inquiries, technical support, account management, and plan changes. Representatives strive to deliver excellent customer service, troubleshoot problems efficiently, and ensure customer satisfaction during each interaction.
What cities are hiring for T Mobile Call Center jobs? Cities with the most T Mobile Call Center job openings:
What states have the most T Mobile Call Center jobs? States with the most job openings for T Mobile Call Center jobs include:
Infographic showing various T Mobile Call Center job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Remote Customer Service Representative

VIMO INC.

Bourbonnais, IL • On-site, Remote

$17 - $18.50/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $17.00/hr. plus performance incentives
• $19.00/hr.Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 35 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply