1

Syringa Networks Jobs (NOW HIRING)

Customer Service Representative

Boise, ID ยท On-site

$15 - $20.50/hr

Syringa Networks is a premier provider of high-speed fiber optic services and network solutions. We are dedicated to delivering exceptional connectivity and superior customer service to our clients.

Senior Accountant

Boise, ID ยท On-site

$69K - $87K/yr

Syringa Networks is a leading regional telecommunications provider focused on delivering reliable, high-performance connectivity solutions across the Northwest. We take pride in being a trusted ...

Senior Accountant

Boise, ID

$69K - $87K/yr

Description Syringa Networks is a leading regional telecommunications provider focused on delivering reliable, high-performance connectivity solutions across the Northwest. We take pride in being a ...

Senior Accountant

Boise, ID ยท On-site

$69K - $87K/yr

Syringa Networks is a leading regional telecommunications provider focused on delivering reliable, high-performance connectivity solutions across the Northwest. We take pride in being a trusted ...

Network Field Technician

UT ยท On-site

$22.50 - $29/hr

You have technical experience and a good understanding of telecom networks working as a field ... Syringa employees on requests that might come in, including office moves. Knowledge, Skills ...

Network Field Technician

West Valley, UT ยท On-site

$22.50 - $29/hr

You have technical experience and a good understanding of telecom networks working as a field ... Syringa employees on requests that might come in, including office moves. Knowledge, Skills ...

Syringa Networks information

See salary details

$31.5K

$97.2K

$169K

How much do syringa networks jobs pay per year?

As of Jun 8, 2026, the average yearly pay for syringa networks in the United States is $97,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $124,000.00 per year, depending on experience, location, and employer.

What is the difference between Syringa Networks vs Network Technician?

AspectSyringa NetworksNetwork Technician
CertificationsTypically requires Cisco, CompTIA, or similar certificationsOften requires CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentTelecommunications and network service provider settingsVaries from corporate offices to on-site client locations
Employer & IndustryTelecom companies, internet service providersIT departments, telecom, and networking service providers
Job FocusDesign, install, and maintain network infrastructure for clientsInstall, troubleshoot, and repair network hardware and software

While Syringa Networks focuses on providing network solutions and infrastructure services, a Network Technician primarily handles installation, troubleshooting, and maintenance of network hardware and software. Both roles require similar certifications and work in related environments, but Syringa Networks emphasizes service provision and network design, whereas Network Technicians focus on technical support and repair tasks.

What are the key skills and qualifications needed to thrive as a Network Engineer at Syringa Networks, and why are they important?

To thrive as a Network Engineer, you need a strong understanding of network infrastructure, routing and switching protocols, and a degree in computer science or a related field. Familiarity with tools such as Cisco IOS, Juniper Junos, network monitoring systems, and relevant certifications like CCNA or CCNP are typically required. Excellent problem-solving, teamwork, and communication skills help you address complex network issues and collaborate with colleagues. These abilities are crucial to ensure reliable network operations and high-quality service for clients.

What are some common challenges faced by network engineers at Syringa Networks, and how can they be addressed?

Network engineers at Syringa Networks often work with complex, large-scale infrastructure, which can present challenges such as troubleshooting multi-site connectivity issues, maintaining network security, and ensuring minimal downtime during upgrades. These challenges are typically addressed through proactive monitoring, strong collaboration with cross-functional teams, and staying current with industry best practices and new technologies. Additionally, Syringa Networks fosters a supportive environment where engineers can share knowledge and participate in ongoing training, which helps in overcoming technical hurdles and advancing professionally.

What is Syringa Networks and what services do they provide?

Syringa Networks is a regional telecommunications company that provides high-speed fiber optic network solutions, including internet, data transport, and voice services. They primarily serve businesses, government agencies, and educational institutions in the Pacific Northwest and Intermountain West regions. Their offerings include Ethernet, MPLS, dedicated internet access, and managed network services, all designed to deliver reliable and secure connectivity. Syringa Networks is known for its robust infrastructure and customer-focused support.
Infographic showing various Syringa Networks job openings in the United States as of May 2026, with employment types broken down into 43% Full Time, 56% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $97,189 per year, or $46.7 per hour.
Customer Service Representative

Customer Service Representative

Syringa Networks LLC

Boise, ID โ€ข On-site

$15 - $20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Description

About Syringa Networks: Syringa Networks is a premier provider of high-speed fiber optic services and network solutions. We are dedicated to delivering exceptional connectivity and superior customer service to our clients. Our commitment to innovation and excellence has positioned us as a leader in the telecommunications industry.


Position Summary: As a Customer Service Representative at Syringa Networks, you will play a pivotal role in ensuring our customers receive outstanding support and service. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and providing information about our services. Your ability to communicate effectively, solve problems, and provide a positive customer experience will be crucial for your success.


Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, and social media.
  • Assist customers with technical support and troubleshooting.
  • Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
  • Provide detailed information about Syringa Networks' products and services.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with internal teams to address, escalate, and resolve customer concerns.
  • Identify opportunities to improve customer service processes and recommend solutions.
  • Stay informed about product updates, industry trends, and company policies.
  • Contribute to a positive team environment and collaborate with colleagues to achieve customer service goals.

Benefits:

Competitive pay and benefits, including comprehensive health, dental, and vision insurance.

Retirement savings plan with company match.

Paid time off (PTO) and 9 paid holidays.

Opportunities for professional development and career advancement.

A supportive and collaborative work environment.

Requirements

Qualifications:

  • High school diploma or equivalent; a degree in a related field is a plus.
  • A positive attitude and a commitment to providing exceptional customer service.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to work independently and as part of a team.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple tasks and prioritize effectively.
  • Minimum 2 years proven experience in a customer service role.