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Support Coordinator Jobs in Bothell, WA (NOW HIRING)

Community Living

Program Support Coordinator

Renton, WA · On-site

$27.69/hr

Description ESSENTIAL FUNCTIONS: 60% DIRECT CARE STAFF COORDINATION * Ensure that all shifts are scheduled and covered. * Instruct, support, and monitor direct care staff regarding their interactions ...

AO Globe Life

Business Support Coordinator

Redmond, WA · On-site

$60K - $70K/yr

This is a 'hands on' support role that includes high volume, daily interaction with the top leaders in our company. This is an entry level position with growth potential for a results-driven ...

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Support Coordinator information

See Bothell, WA salary details

$13

$25

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How much do support coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for support coordinator in Bothell, WA is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.75 per hour, depending on experience, location, and employer.

What Is a Support Coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are the key skills and qualifications needed to thrive as a Support Coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.

What are some common challenges Support Coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are Support Coordinators?

Support Coordinators are professionals who assist individuals, often those with disabilities or special needs, in accessing and coordinating services and supports. They help clients understand their options, develop support plans, and connect with providers to achieve their goals. Support Coordinators act as advocates, ensuring that people receive the right services at the right time and that their needs are met in a holistic manner. Their work often involves collaboration with families, service providers, and community organizations.
More about Support Coordinator jobs
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What cities near Bothell, WA are hiring for Support Coordinator jobs? Cities near Bothell, WA with the most Support Coordinator job openings:
Support Coordinator jobs near you

Program Support Coordinator

Community Living

Renton, WA

Other

Posted 20 days ago

Job description

ESSENTIAL FUNCTIONS:

60% DIRECT CARE STAFF COORDINATION

  • Ensure that all shifts are scheduled and covered.
  • Instruct, support, and monitor direct care staff regarding their interactions with clients.
  • Instruct, support, and monitor direct care staff in methods, approaches and techniques in caring for clients.
  • Intervene in methods, approaches, techniques and interactions where deemed necessary.
  • Provide ongoing support and feedback to direct care staff to continually improve the level of care provided to clients.
  • Provide 24-hour emergency support to direct care staff.
  • Effectively communicate information, concerns, requests, delegation of assignments and expectations in a timely manner.
  • Ensure appropriate disciplinary action is taken and properly documented, if needed.
  • Rotate responsibility of emergency after-hours pager with other PSCs.

30% CLIENT CARE COORDINATION

  • Effectively communicate information, concerns, requests, and expectations regarding clients in a timely manner.
  • Facilitate and monitor individual service plans.
  • Schedule staff service hours based on supports requested.
  • Initiate/coordinate communication with others involved with client care.
  • Provide 24-hour emergency support to clients.
  • Ensure that all DDA, RCS or other governmental reporting requirements are completed accurately and submitted within established time frames.
  • Support and instruct clients in maintaining and developing relationships with family, friends, and community members, using skills in conflict resolution, bridge building and responsible community participation.
  • Support clients to have power, control and ownership of their personal affairs and to make choices/decisions. Support and respect client's expressed preferences in following schedules and routines unless behavioral plan directs otherwise.
  • Encourage clients to pursue and explore individual interests through community resources, associations, clubs, etc.

10% OTHER

  • Keep Branch Director apprised of all beneficial and/or potentially detrimental situations affecting clients, employees, services, or compliance with regulatory documents.
  • Develop and maintain checklist/tickler and/or other types of monitoring system for all programmatic WAC, contract, DDA Policy Directives and agency personnel policies and procedures requirements.
  • Report and document all circumstances that suggest any health or safety risk to clients and/or employees.
  • Acquire and maintain working knowledge (expertise) on a consistent basis to ensure that all personnel and program policies, procedures, amendments and WACs are properly followed and/or met.
  • Ensure that the expectations of the Board of Directors expressed/identified in the Agency Philosophy Statement and Statement of Expected Performance Outcomes are met.
  • Follow all established safety guidelines.
  • Follow and document training and behavioral plans as directed by supervisor or consultant
  • Administer First Aid and CPR, as needed.

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