... Staples * Work with Sales Support Team to improve customer response times * Provide input to sales leadership with regards to new potential programs and * initiatives * Communicate effectively with C ...
... Staples * Work with Sales Support Team to improve customer response times * Provide input to sales leadership with regards to new potential programs and * initiatives * Communicate effectively with C ...
Staples' Remote Infrastructure team provides resilient, scalable infrastructure and technical ... of technologies and vendors, with a primary focus on supporting Staples warehouse and annex ...
Staples' Remote Infrastructure team provides resilient, scalable infrastructure and technical ... of technologies and vendors, with a primary focus on supporting Staples warehouse and annex ...
Staples' Remote Infrastructure team provides resilient, scalable infrastructure and technical ... of technologies and vendors, with a primary focus on supporting Staples warehouse and annex ...
Staples' Remote Infrastructure team provides resilient, scalable infrastructure and technical ... of technologies and vendors, with a primary focus on supporting Staples warehouse and annex ...
IT Support Technician
Curtis Bay, MD · On-site
$75K - $85K/yr
... Staples Center and The John F. Kennedy Center for the Performing Arts. Our strength lies in the ... The IT Support Technician will support the day-to-day operation of all information technology ...
IT Support Technician
Curtis Bay, MD · On-site
$75K - $85K/yr
... Staples Center and The John F. Kennedy Center for the Performing Arts. Our strength lies in the ... The IT Support Technician will support the day-to-day operation of all information technology ...
IT Support Technician
$75K - $85K/yr
... Staples Center and The John F. Kennedy Center for the Performing Arts. Our strength lies in the ... The IT Support Technician will support the day-to-day operation of all information technology ...
IT Support Technician
$75K - $85K/yr
... Staples Center and The John F. Kennedy Center for the Performing Arts. Our strength lies in the ... The IT Support Technician will support the day-to-day operation of all information technology ...
IT Support Technician
MD · On-site
$75K - $85K/yr
... Staples Center and The John F. Kennedy Center for the Performing Arts. Our strength lies in the ... The IT Support Technician will support the day-to-day operation of all information technology ...
IT Support Technician
MD · On-site
$75K - $85K/yr
... Staples Center and The John F. Kennedy Center for the Performing Arts. Our strength lies in the ... The IT Support Technician will support the day-to-day operation of all information technology ...
Sr. Analyst Pricing
Framingham, MA · On-site
Staples Technology Solutions is a Channel Leader providing innovative procurement solutions for ... The Sr. Pricing Analyst supports both internal and external STS customers. This associate will ...
Sr. Analyst Pricing
Framingham, MA · On-site
Staples Technology Solutions is a Channel Leader providing innovative procurement solutions for ... The Sr. Pricing Analyst supports both internal and external STS customers. This associate will ...
Sr. Analyst Pricing
Framingham, MA · On-site +1
Staples Technology Solutions is a Channel Leader providing innovative procurement solutions for ... The Sr. Pricing Analyst supports both internal and external STS customers. This associate will ...
Sr. Analyst Pricing
Framingham, MA · On-site +1
Staples Technology Solutions is a Channel Leader providing innovative procurement solutions for ... The Sr. Pricing Analyst supports both internal and external STS customers. This associate will ...
Associate IT Specialist
Milpitas, CA · On-site
... t experience is preferred. Company : Weee! is an online grocery delivery platform that offers hispanic and asian foods specialty products and everyday staples. Founded in 2015, the company is ...
Associate IT Specialist
Milpitas, CA · On-site
... t experience is preferred. Company : Weee! is an online grocery delivery platform that offers hispanic and asian foods specialty products and everyday staples. Founded in 2015, the company is ...
Associate IT Specialist
Milpitas, CA · On-site
... t experience is preferred. Company : Weee! is an online grocery delivery platform that offers hispanic and asian foods specialty products and everyday staples. Founded in 2015, the company is ...
Associate IT Specialist
Milpitas, CA · On-site
... t experience is preferred. Company : Weee! is an online grocery delivery platform that offers hispanic and asian foods specialty products and everyday staples. Founded in 2015, the company is ...
It Specialist-W2
Albany, NY · On-site
Responsibilities : • Support printers installed at the NYSDOT Main Office (50 Wolf Rd). • ... Required : • 60 months maintaining print consumable inventories (toner, paper, staples, etc.) on ...
It Specialist-W2
Albany, NY · On-site
Responsibilities : • Support printers installed at the NYSDOT Main Office (50 Wolf Rd). • ... Required : • 60 months maintaining print consumable inventories (toner, paper, staples, etc.) on ...
IT Specialist
Hayward, CA · On-site
$80K - $100K/yr
Founded in 2015, our woman-led team has supported modern women, moms, and active kids with quality ... staples. With over 15 million products sold worldwide, Stelle designs pieces that move seamlessly ...
IT Specialist
Hayward, CA · On-site
$80K - $100K/yr
Founded in 2015, our woman-led team has supported modern women, moms, and active kids with quality ... staples. With over 15 million products sold worldwide, Stelle designs pieces that move seamlessly ...
... Staples Media Network business needs and internal product/engineering teams to deliver scalable solutions. * Evaluate and evolve the ad tech and measurement ecosystem to support continued growth and ...
... Staples Media Network business needs and internal product/engineering teams to deliver scalable solutions. * Evaluate and evolve the ad tech and measurement ecosystem to support continued growth and ...
... Staples Media Network business needs and internal product/engineering teams to deliver scalable solutions. * Evaluate and evolve the ad tech and measurement ecosystem to support continued growth and ...
... Staples Media Network business needs and internal product/engineering teams to deliver scalable solutions. * Evaluate and evolve the ad tech and measurement ecosystem to support continued growth and ...
Wide Format Digital Press Specialist, Print Production Facility
Columbia, MD · On-site
$17.75 - $22.75/hr
You'll bring industry-leading print technology within reach of Staples' most discerning customers ... Familiarity with image editing applications supported in a production facility * Staples does not ...
Wide Format Digital Press Specialist, Print Production Facility
Columbia, MD · On-site
$17.75 - $22.75/hr
You'll bring industry-leading print technology within reach of Staples' most discerning customers ... Familiarity with image editing applications supported in a production facility * Staples does not ...
Endpoint Desktop Engineer
Framingham, MA · On-site
We are looking for a skilled Endpoint Desktop Engineer to support and enhance the technology platforms used across Staples retail stores. This role focuses on application packaging, endpoint ...
Endpoint Desktop Engineer
Framingham, MA · On-site
We are looking for a skilled Endpoint Desktop Engineer to support and enhance the technology platforms used across Staples retail stores. This role focuses on application packaging, endpoint ...
... technologies to drive Staples forward. We anticipate the needs of our customers and business ... You will be providing day to day user support for corporate associates in the Framingham MA ...
... technologies to drive Staples forward. We anticipate the needs of our customers and business ... You will be providing day to day user support for corporate associates in the Framingham MA ...
Technical Analyst II
Framingham, MA · On-site
... technologies to drive Staples forward. We anticipate the needs of our customers and business ... You will be providing day to day user support for corporate associates in the Framingham MA ...
Technical Analyst II
Framingham, MA · On-site
... technologies to drive Staples forward. We anticipate the needs of our customers and business ... You will be providing day to day user support for corporate associates in the Framingham MA ...
... supporting Staples US Retail, partnering with HR and business stakeholders to modernize HR technology and enhance the associate experience. This is a functional HR Operations role focused on Oracle ...
... supporting Staples US Retail, partnering with HR and business stakeholders to modernize HR technology and enhance the associate experience. This is a functional HR Operations role focused on Oracle ...
Staples is business to business. You're what binds us together. Our world class sales and sales ... This position supports customers in Arkansas and Missouri . While the role primarily supports work ...
Staples is business to business. You're what binds us together. Our world class sales and sales ... This position supports customers in Arkansas and Missouri . While the role primarily supports work ...
Staples Tech Support information
See salary details
$27K - $30.5K
0% of jobs
$30.5K - $34.1K
3% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$34.1K - $37.6K
22% of jobs
The median wage is $39.7K / yr.
$37.6K - $41.2K
43% of jobs
$41.2K - $44.7K
6% of jobs
$44.9K is the 75th percentile. Wages above this are outliers.
$44.7K - $48.3K
6% of jobs
$48.3K - $51.8K
6% of jobs
$51.8K - $55.4K
5% of jobs
$55.4K - $58.9K
3% of jobs
$58.9K - $62.5K
3% of jobs
$62.5K - $66K
1% of jobs
$27K
$43.5K
$66K
How much do staples tech support jobs pay per year?
What is the difference between Staples Tech Support vs Staples Customer Service Representative?
| Aspect | Staples Tech Support | Staples Customer Service Representative |
|---|---|---|
| Primary Role | Providing technical assistance and troubleshooting for products and services | Handling customer inquiries, order processing, and general support |
| Required Skills | Technical knowledge, troubleshooting, problem-solving | Communication skills, customer service, product knowledge |
| Work Environment | Technical support centers, in-store tech departments | Call centers, retail stores, online support channels |
| Common Certifications | CompTIA A+, technical certifications | Customer service certifications, retail experience |
Staples Tech Support focuses on resolving technical issues related to products and services, requiring technical skills and certifications. In contrast, Staples Customer Service Representatives handle general customer inquiries, order processing, and support, emphasizing communication and customer service skills. Both roles are essential in retail support but serve different functions within the company.

Full-time
Retirement, PTO
Posted 23 days ago
Staples rating
5.8
Based on 616 frontline employees who took The Breakroom Quiz
424th of 713 rated retailers
Job description
Role Summary:
- As a Business Development Tech Executive, you will identify and cultivate new business opportunities to drive revenue growth for our STS organization. Your primary focus will be on prospecting, qualifying, and closing new customer accounts.
- What you'll be doing:
- Aggressive pursuit of targeted Enterprise accounts with designated territories.
- Execution of Total Sales strategies to move targeted prospects to active
- opportunities, while positioning Staples Technology Solutions as the preferred
- solution for decision makers and influencers within IT and Procurement
- departments of target companies
- Prepare for consultative engagement with prospects through diligent and thorough
- research, demonstrating knowledge of prospective customers' industries and
- specific business issues and challenges facing them
- When appropriate, effectively collaborate with Staples office products Key Account
- Managers, Business Development Executives, as well as other Staples Category
- sales teams, in order to secure contractual relationships in the technology category
- as part of a broader customer relationship with Staples
- Work with Sales Support Team to improve customer response times
- Provide input to sales leadership with regards to new potential programs and
- initiatives
- Communicate effectively with C Level executives within our customer base,
- prospects and also work directly with our vendor partners at a senior executive
- level
What you bring to the table:
- Confidence in applying business and financial expertise to identify and qualify opportunities.
- Thorough and deep understanding and familiarity with the current geographic marketplace and well-connected, or able to quickly connect with decision makers and influencers within the IT and procurement areas of the targeted organizations within the market.
- Impeccable oral and written communication skills.
- Mastery in developing trusted customer relationships up to C level.
- Ability to match customer needs with state-of-the-art technology solutions and partners to deliver them.
- Negotiation skills to craft solutions that are beneficial to our customers, partners, and Staples Technology Solutions (STS).
- Ability to use and engage internal resources such as Marketing, Technology Experts, Services, and others.
- Persuasive interpersonal and presentation skills.
- Self-starter with strong self-management skills and demonstrated success in larger contract long-sell cycle environments.
- Strong time management and organizational skills.
- Strong interpersonal and collaboration skills.
- Relentless Hunter.
- Collaborative Nature.
- Positive Attitude.
What's needed- Basic Qualifications:
- Bachelor's Degree or equivalent work experience.
- High School Diploma/GED.
- 3+ years of demonstrated successful strategic relationship-building and solution-selling experience in the Fortune 1000 and/or Global 500 market.
- Demonstrated experience prospecting and selling individually, as well as working effectively in team selling situations.
- Proficient in the entire Microsoft Office Suite.
- CRM experience, preferably Salesforce.com.
- Expertise in identifying, scrubbing, and qualifying prospects based on the defined target customer guidelines.
What's needed- Preferred Qualifications:
- 5+ years of demonstrated successful IT strategic relationship-building and solution-selling experience in the Fortune 1000 and/or Global 500 market.
- Experience selling hardware solutions
- Demonstrated analytical, negotiating, and problem-solving skills.
- Highly skilled at creating customer-facing presentations in PowerPoint and/or other various methods.
- Strong understanding of the IT industry with the ability to recognize, follow, and speak to industry trends.
We Offer:
- Inclusive culture with associate-led Business Resource Groups.
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs and more!
Work Location: This is a remote position with a regional focus. This position supports customers in Colorado, Utah, Washington, Idaho and Nebraska. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.