Host - Spring & Main
Overview: Join our team of passionate hospitality professionals committed to delivering exceptional food, beverage, and service. For this position, we are seeking friendly and upbeat individuals that thrive in a fast-paced work environment and aim to deliver a quality customer experience.
Responsibilities:
- Greet guests as they arrive with a welcoming and positive attitudeโฏ
- Manage seating software by entering accurate guest information and updating table statusโฏโฏ
- Communicate effectively with front of house team members and managersโฏโฏ
- Estimate accurate wait times for guests based on current table times, party size, wait list, and other factorsโฏ
- Use good judgment to make appropriate accommodations for guests based on needโฏ
- Bus, clean, and sanitize tables/chairs/seats as needed to ensure efficient seatingโฏ
- Handle phone calls and any inquiries on reservations, as neededโฏ
- Direct and facilitate carryout pickup for guests, as neededโฏ
- Assist serving staff when necessary, with pre-bussing tables
- Work to build relationships with new and regular customersโฏ
- Maintain cleanliness and presentation of the dining room, restrooms, and other public areasโฏ
- Execute daily cleaning details, as outlined by the management teamโฏ
Required Qualifications:
- Previous Customer Service Experience Preferredโฏ
- Exceptional Verbal Communication Skillsโฏ
- Ability to Multi-Task in High Volume Environmentโฏ
- Must be 16 to applyโฏ
What We Offer:
Spring & Main provides a fun and family-friendly work environment. We offer competitive wages with weekly pay. Spring & Main accommodates flexible scheduling to support our employees' work-to-life balance. All employees are eligible for employee meal discounts. For employees who meet full-time requirements, Spring & Main offers a comprehensive benefits package that includes health insurance 60% employer-paid premium, dental and vision, short-term disability, and company-paid life insurance. Spring & Main also offers a 401-K retirement savings plan with a generous company match. To learn more, visit us atโฏspringandmainlima.com.
Spring & Main and Good Food Restaurants is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.