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Sports Call Center Jobs (NOW HIRING)

Intralot

Call Center Operator

Duluth, GA

Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed ...

Intralot

Call Center Operator

Duluth, GA · On-site

Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching for a dedicated, supportive Call ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching for a dedicated, supportive Call ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS · On-site

$13 - $17.25/hr

Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching for a dedicated, supportive Call ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching for a dedicated, supportive Call ...

Intralot

Call Center Operator

Peachtree Corners, GA

... technical call center environment * Call tracking system experience * Outstanding verbal ... Relevant experience and/or knowledge in the Sports Betting or gaming industries. * Previous sales ...

Intralot

Call Center Operator

Strongsville, OH

Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries ... One (1) year prior related customer service experience, preferably in a technical call center ...

Intralot

Call Center Operator

Benton, AR

Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries ... One (1) year prior related customer service experience, preferably in a technical call center ...

Aglow Sports Konsult

Call Center Representative

Chicago, IL · Remote

$16.50 - $20.50/hr

About the job Call Center Representative We are currently seeking an experienced Call Center Representative to support our various administrative and organizational tasks. You are the first point of ...

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How much do sports call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for sports call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
Infographic showing various Sports Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 84% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Operator _Sports Betting

Intralot

Duluth, GA

Other

Posted 25 days ago

Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies

Job description

Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.

Must be available to work Nights and Weekends

Education, Training and Experience

  • High school diploma or equivalent training and experience.
  • 3 years customer service experience, preferably in a technical call center environment
  • Call tracking system experience
  • Outstanding verbal communication skills and a positive attitude
  • Relevant experience and/or knowledge in the Sports Betting or gaming industries.
  • Previous sales experience preferred

Knowledge, Skills and Abilities

  • Working knowledge of tracking software
  • Technical customer service skills
  • Basic computer skills, including Microsoft Word and Excel
  • Excellent telephone etiquette
  • Ability to handle being rejected and remain calm and collected
  • Strong analytic skills
  • Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
  • Ability to work in a team environment
  • Ability to troubleshoot
  • Ability to explain technical information to a non-technical client
  • Understanding of help desk operations, tools, methodologies and processes

Duties and Responsibilities

Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.

  • Handle Chat Support, Inbound calls and answer emails from customers.
  • Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures
  • Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
  • Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products
  • Engage potential customers in dialogue that open opportunities
  • Support and guide customers with all requests and escalating and following up when necessary.
  • Meet company expectation for excellent customer service
  • Maintain a friendly, professional tone at all times
  • Function as part of the team with sincere enthusiasm
  • Take relevant notes on all call for future use and enter into database

Employment Eligibility Verification

Must possess valid documentation to establish identity and U.S. employment eligibility.

Security Requirements

Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement.

Intralot, Inc is an Equal Opportunity Employer

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