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Solutions Associate Jobs in Georgia (NOW HIRING)

Care Logistics

Solutions Engineer

Alpharetta, GA · On-site

Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top ... The Solutions Engineer serves as a liaison between operations and technology teams to ensure ...

Care Logistics

Solutions Engineer

Alpharetta, GA

Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top ... The Solutions Engineer serves as a liaison between operations and technology teams to ensure ...

Jackson Healthcare

Solutions Engineer

Alpharetta, GA · On-site

Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top ... The Solutions Engineer serves as a liaison between operations and technology teams to ensure ...

Deloitte

AI Solutions Architect

Atlanta, GA · On-site

$60.50 - $79.75/hr

... Associate, Microsoft Azure Data Scientist Associate, or Microsoft Azure Solutions Architect Expert The wage range for this role takes into account the wide range of factors that are considered in ...

Deloitte

AI Solutions Architect

Atlanta, GA

$60.50 - $79.75/hr

... Associate, Microsoft Azure Data Scientist Associate, or Microsoft Azure Solutions Architect Expert The wage range for this role takes into account the wide range of factors that are considered in ...

Elevance Health

Solutions Management Manager

Atlanta, GA · On-site

$113K - $169K/yr

Any PulsePoint location, Hybrid 1 Hybrid 1: This role requires associates to be in-office 1 - 2 ... Leads department projects and mentors solutions management staff. Minimum Requirements: * Requires ...

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How much do solutions associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for solutions associate in Georgia is $13.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $12.79 per hour, depending on experience, location, and employer.

What are Solutions Associates?

Solutions Associates are professionals who work with clients to identify business needs and recommend tailored solutions, often involving products or services from their company. They collaborate with sales, technical, and support teams to ensure the proposed solutions meet client requirements and drive value. Solutions Associates may also assist in implementing solutions, troubleshooting issues, and providing ongoing support to clients. Their role requires strong problem-solving, communication, and customer service skills.

How does a Solutions Associate typically collaborate with sales and technical teams during client engagements?

As a Solutions Associate, you play a key role in bridging the gap between sales and technical teams by translating client needs into actionable solutions. You often participate in client meetings alongside sales representatives to gather requirements, then work closely with technical staff to design tailored solutions that address those needs. This role requires strong communication and problem-solving skills, as you'll coordinate feedback and ensure all teams are aligned throughout the sales and implementation process. Effective collaboration helps streamline project delivery and improves client satisfaction.

What is the difference between Solutions Associate vs Customer Support Specialist?

AspectSolutions AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in business, technology, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentCollaborates with sales, technical teams, and clients to develop solutionsProvides direct support to customers, troubleshooting issues and answering queries
Employer & Industry UsageCommon in tech, SaaS, and consulting firmsWidespread across retail, telecom, and software companies

Solutions Associates focus on designing and implementing solutions for clients, often working closely with sales and technical teams. Customer Support Specialists primarily handle customer inquiries and resolve issues. While both roles require strong communication skills, Solutions Associates typically have a broader scope involving solution development, whereas Customer Support Specialists concentrate on customer service and troubleshooting.

What are the key skills and qualifications needed to thrive as a Solutions Associate, and why are they important?

To thrive as a Solutions Associate, you need strong analytical abilities, problem-solving skills, and a relevant bachelor's degree, often in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, proficiency in Microsoft Office Suite, and sometimes basic knowledge of cloud or SaaS solutions are typically required. Excellent communication, client relationship management, and adaptability help set outstanding Solutions Associates apart. These skills and qualifications are vital for effectively understanding client needs, delivering tailored solutions, and fostering long-term business partnerships.
What are the most commonly searched types of Solutions jobs in Georgia? The most popular types of Solutions jobs in Georgia are:
What cities in Georgia are hiring for Solutions Associate jobs? Cities in Georgia with the most Solutions Associate job openings:
Solutions Associate jobs near you
Solutions Engineer

Solutions Engineer

Care Logistics

Alpharetta, GA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview
Care Logistics is growing our team and seeking highly skilled and driven professionals that share our values and mission. If you are looking for a challenging position with a well-managed, well-funded healthcare innovator, consider a position with Care Logistics.
Care Logistics is a subsidiary of Jackson Healthcare®, a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top three U.S. healthcare staffing firm. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named one of the Healthiest Employers by the Atlanta Business Chronicle.
Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!
Care Logistics is seeking a detail-oriented, creative problem solver, and collaborative Solutions Engineer to join our Integrated Solutions team. The Solutions Engineer plays an integral role in the enterprise-wide operational transformation and technology implementation initiatives across our healthcare client base. This role is responsible for gaining an understanding of the client's current operations, assisting in designing the ideal future state, defining and managing the integration needed between Care Logistics software and client systems. The Solutions Engineer serves as a liaison between operations and technology teams to ensure implemented solutions deliver desired outcomes for both clients and the company. With an understanding of the desired future state, the capabilities of Care Logistics technology, and familiarity with hospital EMR systems, the Solutions Engineer is responsible for designing how to best leverage each technology investment and how data is exchanged between the various systems to achieve efficient, patient centered workflows. Internally at Care Logistics, the Solutions Engineer serves as a subject matter expert for product management, providing business process and integration knowledge to inform future products. The ideal candidate will have experience with HL7 messaging, and healthcare IT systems, and will thrive in a fast-paced, client-focused environment.
ESSENTIAL RESPONSIBILITIES:
  • Collaborate with cross-functional teams to gather business requirements, identify opportunities and translate them into technical specifications and actionable insights.
  • Ability to grasp clinical processes and translate them into system requirements for technology teams.
  • Analyze data from EMR, clinical and scheduling systems to identify additional functionality opportunities, and integration needs.
  • Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems/needs.
  • Serve as a technical advisor to the internal organization's industrial engineers, Healthcare Operations Executives, as well as other roles.
  • Participate in and co-lead virtual and in-person integration interviews, discussions, and project meetings with both internal and external teams.
  • Help to design future state processes that align business requirements with the capability of the client's system and technology.
  • Develop and execute interface test plans to validate integration processing and system response.
  • Participate in go-live support and post-implementation optimization.
  • Develop and maintain internal and external documentation.
  • Provide input into developing and modifying client and Care Logistics systems to meet client needs.
  • Collaborate with Client Services to ensure realization of client goals and estimated ROI.
  • Other duties as assigned.

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
REQUIRED
  • Bachelor's degree in Engineering, Information Technology or equivalent combination of education and experience
  • 3-5 years of Solutions Engineer or related experience
  • Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from the underlying true business problem/needs.
  • Ability to identify inefficiencies, propose solutions, and evaluate outcomes effectively.
  • Above average observational skills to recognize opportunities, collect data and validate information
  • Proficiency with Microsoft products such as Outlook, Word, Excel and PowerPoint.
  • Comfort in leading discussions, facilitating interviews, and presenting findings to diverse audiences.

PREFERRED
  • Working knowledge of HL7 preferred.
  • Experience with or knowledge of hospital processes is strongly desired.
  • Experience with Electronic Health Records, EHR, platforms including ADT, clinical and ordering processes preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:
Adaptability:
  • Effectively copes with rapidly changing information and fast-paced environment.
  • Ability to maintain confidentiality and use discretion.

Time Management:
  • Strong organizational and quality management skills with ability to handle multiple competing tasks and priorities.

Customer Service:
  • An ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.
  • Ability to form a team bond and enhance team performance.
  • Strong interpersonal skills with ability to effectively and tactfully communicate, in both written and verbal form, with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, client development staff, product management staff, and development staff).

TRAVEL REQUIREMENTS & WORKING CONDITIONS:
  • 30-70% travel is required.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to participate in online video calls, use hands to write and type, verbally and written communications, conduct hospital walk-throughs, co-lead in person working on site sessions.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

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