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Shopper Mall Jobs (NOW HIRING)

Caregiver Weekends 6am-2pm

Carlsbad, CA · On-site

$14.75 - $18.50/hr

Accompany and support the individual on outings in the community (e.g., shopping, mall, grocery store) * Provide friendly companionship and promote independence * Offer medication reminders as ...

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Shopper Mall information

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$5

$17

$28

How much do shopper mall jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for shopper mall in the United States is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by Shopper Mall associates and how can they be addressed?

Shopper Mall associates often juggle multiple responsibilities, such as assisting customers, restocking shelves, and handling transactions, which can make time management a challenge. Additionally, associates may encounter difficult customer interactions or high-pressure situations during peak shopping hours. To succeed, it's important to develop strong communication skills, stay organized, and seek support from team leads when needed. Many malls offer training and mentorship programs to help associates handle these situations effectively.

What are Shopper Malls?

Shopper malls, commonly referred to as shopping malls or shopping centers, are large indoor or outdoor complexes that house a variety of retail stores, dining establishments, entertainment venues, and other businesses. They are designed to provide a convenient one-stop destination for shopping, socializing, and recreational activities. Shopper malls often feature amenities such as parking, seating areas, and sometimes attractions like movie theaters or play areas. Their purpose is to attract a wide range of visitors by offering diverse services and experiences under one roof.

What is the difference between Shopper Mall vs Retail Associate?

AspectShopper MallRetail Associate
CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, sales experience often preferred
Work EnvironmentShopping malls, retail stores, customer-facing rolesRetail stores, malls, customer service settings
Industry UsageCommonly used in shopping mall settings for customer assistance rolesWidely used across retail stores for sales and customer service

Shopper Mall and Retail Associate roles both involve customer service in retail environments, often within shopping malls. While Shopper Mall may emphasize assisting shoppers within a mall setting, Retail Associate is a broader term used across various retail stores. Both roles typically require similar credentials and focus on providing a positive shopping experience.

What are the key skills and qualifications needed to thrive as a Mall Shopper, and why are they important?

To thrive as a Personal Shopper in a mall setting, you need strong product knowledge, attention to detail, and a background in customer service or retail. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile communication tools is typically required. Excellent interpersonal skills, active listening, and adaptability help build rapport with clients and tailor shopping experiences. These abilities ensure client satisfaction, efficient service, and repeat business in a competitive retail environment.
What cities are hiring for Shopper Mall jobs? Cities with the most Shopper Mall job openings:
Security Account Manager - Shopping Mall

Security Account Manager - Shopping Mall

Allied Universal

Yonkers, NY

$92K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 26 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,398 frontline employees who took The Breakroom Quiz

66th of 100 rated security


Job description

Allied Universal® is hiring a Security Account Manager for a Shopping Mall located in Yonkers, NY.

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

Why Join Allied Universal?

  • Career Growth: Opportunities to advance within a global leader in security services
  • Impactful Work: Play a vital role in protecting people, property, and businesses
  • Supportive Team: Work with caring professionals dedicated to safety and excellence

RESPONSIBILITIES:

  • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
  • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
  • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
  • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
  • Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Prior Law enforcement required
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
  • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
  • Experience in leading, developing, and retaining a dynamic team while building positive client relationships
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
  • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
  • Proficiency in web-based applications and computer systems, including Microsoft Office
  • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
  • Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • College degree in Business Administration or a law enforcement-related field
  • Law enforcement, military, and/or contract or proprietary security services, or facility management experience
  • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
  • Previous payroll, billing, or scheduling experience
  • Aptitude with security systems: CCTV, access control, and badge administration
  • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Salary: $92,422 / year


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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US