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JOB SUMMARY

The Youth Attendant provides safe, fun care to the children of Houstonian Club Members when they are in the care of the Youth Department. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.

ESSENTIAL JOB FUNCTIONS

• Direct positive, appropriate Interactions with children while in our care
• Adhere to any restrictions or guidelines set by parents for each child under your supervision
• Supervise and monitor the safety of children
• Follow departmental guidelines and parent directions for mealtimes and snacks for children
• Help children keep good hygiene – e.g. handwashing before eating and after using the restroom
• Change the diapers of infants and toddlers
• Use Youth Department resources to offer a variety of activities for children that provide a range of physical activity, playtime, and rest.
• Monitor children for signs of hunger, fatigue, need for diaper change, and other situations that may require adult intervention.
• Keep records of children’s interests, favorite toys and activities, and other information that will assist in making the child more comfortable and engaged when in our care.
• Make note of any achievements, milestones, or notable moments with the child to pass along to parents.
• Document any departmental supplies that are running low so your manager can purchase before we run out.
• Keep all play areas, furniture, games, and toys organized, clean and sanitized throughout the shift.
• Pick up and put away toys, games and supplies as needed throughout the shift.
• Keep floors clean and clear of trash, debris, toys, shoes, and any trip hazards throughout the shift.
• Clean and sanitize tables, chairs, shoe rack, climbing structures, etc daily. 
• Deep clean and sanitize climbing structures weekly.
• Follow all policies and procedures for the Houstonian Club and Youth Department
• Assist with set up, clean up, activity and maintaining the happiness of our members and guests during children’s birthday parties and Youth Department sponsored events.
• Assure the safety of children and others in the Club who utilize the Bouldering Wall, making sure that all safety equipment is in good working order and safety practices are precisely followed.
• If any incident arises seek supervisor or manager on duty determining the circumstances of severity
• Any other relevant tasks as directed by management.
• Other duties or tasks assigned by your supervisor that are related to the Youth Department and the Houstonian Campus

KNOWLEDGE AND SKILLS 

• High School Diploma or GED is strongly preferred
• Must be 18 years of age or older
• Some previous work experience in childcare is strongly preferred
• Able to learn to and teach safety protocols for children and adults making use of the Bouldering Wall
• Able to manage multiple priorities simultaneously, while maintaining a positive and calming presence with children.
• Available to work a varied schedule that may include AM and PM shifts on weekdays, weekends and holidays, based upon the needs of the business.
• Must be available to work during Youth Department sponsored events, including the Vertical Mile Challenge, Spring Fling, Tree Lighting and others as needed.
• Must be able to speak, read and write fluently in English.  Fluency in additional languages is a plus.
• Must be able to learn to use the Youth Department computer system to look up member information, post charges, etc.
• Must be available to work varied shifts, based on the needs of the business, including weekdays, weekends, and holidays.

Licenses and/or certifications

• Current Adult/Child CPR and First Aid certification is required

PHYSICAL JOB REQUIREMENTS

Must be able to meet the following minimum physical requirements for at least an eight-hour shift:

• Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 30 lbs..
• Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
• Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
• Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
• Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.