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Service Representative Associate Jobs in Texas (NOW HIRING)

Sonepar

Customer Service Representative

Irving, TX

$15.25 - $21/hr

Internal - Summit's warehouse and counter sales associates,Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

Sonepar

Customer Service Representative

La Porte, TX

$15 - $20.50/hr

Internal - Summit's warehouse and counter sales associates,Account Managers, Operations Manager and Service Center Manager Role Summary The Customer Service Representative (CSR) is primarily ...

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All JobsService Representative Associate JobsService Representative Associate Jobs in Texas

Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What cities in Texas are hiring for Service Representative Associate jobs? Cities in Texas with the most Service Representative Associate job openings:
Service Representative Associate jobs near you

Associate Customer Service Representative

Glass Family of Companies

Houston, TX • On-site

$18 - $23/hr

Other

Posted 17 days ago

Job description

Opportunity Details
Full Time Associate Customer Service Representative
Associate Customer Service Representative
JOB-10046666
Anticipated Start Date
June 8, 2026
Location
Houston, TX
Type of Employment
Contract Hire
Employer Info
O ur client is a leader in the industry of providing safe water treatment and sewage services, which is a priority for sustainability of humanity. Many infrastructure expenditures approved by Congress this past year provide job stability for employees that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically temp-to-hire. This gives our candidates and the client an opportunity to ensure that this will be a good fit for full time role with their company. They have many locations nationally and there is an opportunity for advancement and provide benefits to their full-time employees. Safety is a priority for this client and they provide training and direction for all employees to ensure they are able to do their job safely.
Job Summary
Th e Associate Customer Service Representative is an entry-level individual contributor who supports essential service and order processes. This role responds to customer inquiries, processes orders, and ensures accurate service delivery, all while following defined procedures. The position requires strong communication skills, a willingness to learn, and the ability to work both independently and as part of a team.
Job Description
  • Respond promptly and professionally to customer inquiries via phone, email, and other channels.
  • Process customer orders, service requests, and required documentation.
  • Manage incoming and outgoing calls for both internal and external customers.
  • Collaborate with internal teams to resolve customer issues or fulfill requests.
  • Enter or update service order requests; provide order confirmation to customers.
  • Follow established procedures and company policies in daily tasks.
  • Process customer payments and provide proof of payment as needed.
  • Provide invoices or generate customer-specific reports upon request.
  • Ensure adherence to department standards and service metrics.
  • Shift: 7a m - 8pm EST Timezone
Skills Required
  • Excellent time management, organizational, written and verbal communication skills
  • Analytical problem solving and sound decision-making abilities
  • Ability to manage difficult or sensitive situations with professionalism
  • Willingness to learn and improve processes
  • Strong multitasking skills using various communication channels
  • Friendly, detail-oriented, and customer-focused approach
  • Basic computer and data entry skills
  • Must be able to sit, stand, hear, and see on a regular basis
  • Frequent walking, writing, and typing required
  • Occasional bending, reaching, and stair climbing
  • Ability to communicate clearly both verbally and in writing
  • Exposure to minor dust or dirt; concrete work surfaces
  • Ability to operate a computer and communicate via phone
  • Occasional travel for meetings or seminars may be required
  • Willingness to travel for training
Education
  • High school diploma or equivalent and at least 1 year of customer service or related work experience
  • OR Associate's degree with demonstrated capability in a comparable role
Pay Rate
  • $18 - $23 per hour (Compensation will be offered within this posted range based on experience, skills, and market factors)

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.

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