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Senior Member Service Representative Jobs in Rice, MN

As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our overall success. You will have a direct impact on how efficient and ...

As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our overall success. You will have a direct impact on how efficient and ...

CSR (Glass)

Saint Cloud, MN · On-site

$15 - $25/hr

As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our overall success. You will have a direct impact on how efficient and ...

CSR (Glass)

Saint Cloud, MN · On-site

$15 - $25/hr

As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our overall success. You will have a direct impact on how efficient and ...

CSR (Glass)

Saint Cloud, MN · On-site

$15 - $25/hr

As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our overall success. You will have a direct impact on how efficient and ...

As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our overall success. You will have a direct impact on how efficient and ...

CSR (Glass)

Saint Cloud, MN · On-site

$15 - $25/hr

As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our overall success. You will have a direct impact on how efficient and ...

Team Member

Big Lake, MN · On-site

$16.75 - $22.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Team Member

Waite Park, MN · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Team Member

Little Falls, MN · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Team Member

Little Falls, MN · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Team Member

Clearwater, MN · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Team Member

Waite Park, MN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Team Member

Sauk Rapids, MN · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Senior Member Service Representative information

See Rice, MN salary details

$12

$22

$34

How much do senior member service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for senior member service representative in Rice, MN is $22.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Senior Member Service Representative vs Member Service Representative?

AspectSenior Member Service RepresentativeMember Service Representative
CredentialsHigh school diploma; experience preferredHigh school diploma or equivalent
Work EnvironmentBank branches, credit unions, financial institutionsBank branches, credit unions, financial institutions
ResponsibilitiesHandling complex customer inquiries, mentoring junior staffAssisting customers with account services, basic inquiries
Usage in IndustryOften a more experienced role with additional dutiesEntry to mid-level customer service role

The Senior Member Service Representative typically has more experience and handles complex customer issues, often mentoring others. The Member Service Representative focuses on basic customer service tasks. The senior role requires more expertise but both work in similar environments within financial institutions.

What are some common challenges faced by Senior Member Service Representatives, and how can they be addressed?

Senior Member Service Representatives often encounter complex member inquiries, high transaction volumes, and the need to resolve issues efficiently while maintaining excellent service. Balancing accuracy with speed, especially during peak times, can be challenging. Developing strong communication skills, staying updated on products and policies, and leveraging support from team members are key strategies for overcoming these challenges. Regular training and collaboration with colleagues can also help ensure members receive timely and effective solutions.

What are Senior Member Service Representatives?

Senior Member Service Representatives are experienced professionals who assist customers or members at financial institutions, credit unions, or similar organizations. They handle complex inquiries, resolve issues, and provide guidance on products and services, often serving as a point of escalation for less-experienced staff. In addition to delivering high-quality customer service, they may be responsible for mentoring junior representatives, processing transactions, and ensuring compliance with company policies. Their role is crucial in maintaining member satisfaction and supporting the overall operations of the organization.

What are the key skills and qualifications needed to thrive as a Senior Member Service Representative, and why are they important?

To thrive as a Senior Member Service Representative, you need strong customer service skills, a solid understanding of financial products, and typically a background in banking or credit union operations. Familiarity with core banking systems, customer relationship management (CRM) software, and sometimes certifications like Notary Public or NMLS are commonly required. Excellent communication, problem-solving, and leadership abilities help you effectively address member needs and guide junior staff. These skills ensure efficient member service, compliance with regulations, and a positive experience for both customers and team members.
What job categories do people searching Senior Member Service Representative jobs in Rice, MN look for? The top searched job categories for Senior Member Service Representative jobs in Rice, MN are:
What cities near Rice, MN are hiring for Senior Member Service Representative jobs? Cities near Rice, MN with the most Senior Member Service Representative job openings:
Teller / Customer Service Representative - Waite Park - Part-Time

Teller / Customer Service Representative - Waite Park - Part-Time

Gate City Bank

Waite Park, MN • On-site

$18.25 - $19.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 hours ago


Gate City Bank rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

79th of 141 rated banks


Job description

Location
Waite Park Cashwise
Job Description:
Build Your Career at Gate City Bank
Location: Waite Park Cashwise
Work Location Type: In-Office, Part-Time
Schedule:
  • Monday - Friday: 12:00 PM - 6:15 PM.
  • Rotating Saturdays: 8:45 AM - 12:15 PM (two on, one off).

Pay: $18.25-$19.25 per hour
Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Waite Park Cashwise Office. This part-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!
How You'll Make an Impact:
  • Assist customers with routine banking transactions while providing a welcoming, professional experience.
  • Support customers in opening new accounts and understanding products that fit their financial needs.
  • Maintain balanced cash drawers and follow all cash-handling expectations.
  • Adhere to Bank policies, security guidelines, and customer service standards.

What We're Looking For:
  • High school diploma or equivalent.
  • 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
  • Strong attention to detail and accuracy.
  • Positive attitude and genuine desire to help others.

Compensation & Perks:
  • Pay Range: $18.25-$19.25
  • Saturday Incentive: Extra $5 for any Saturday worked!
  • Consistent Hours: Guaranteed 20-29 per week scheduled for the hours of 12:00 PM - 6:15 PM Monday through Friday, and 8:45 AM-12:15 PM on Saturdays!
  • Advancement Opportunities:
  • Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.

EOE/including Disability/Vets
Member FDIC

What Gate City Bank employees say

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Benefits

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