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Senior Client Services Analyst Jobs (NOW HIRING)

SS&C

Client Services Analyst I

Evansville, IN · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...

SS&C

Client Services Analyst I

Chicago, IL · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...

SS&C

Client Services Analyst I

San Francisco, CA · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid) About the Role Join SS&C's Client Services team, where ...

Azerion

Senior Client Services Manager

Manhattan, NY · On-site

$120K/yr

Senior Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Lisa Horstmann ... Analyze performance metrics and provide actionable insights to optimize campaign outcomes.

Media Trust

Sr. Client Services Manager

Mclean, VA · On-site

The Media Trust is seeking a seasoned Sr. Client Services Manager to lead consultative digital ... Use data to tell a compelling story by defining success metrics and translating complex analytics ...

Azerion

Senior Client Services Manager

Manhattan, NY · On-site +1

Senior Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Lisa Horstmann ... Analyze performance metrics and provide actionable insights to optimize campaign outcomes.

Sulake

Senior Client Services Manager

Manhattan, NY · On-site +1

Senior Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Lisa Horstmann ... Analyze performance metrics and provide actionable insights to optimize campaign outcomes.

Media Trust

Sr. Client Services Manager

Mclean, VA

The Media Trust is seeking a seasoned Sr. Client Services Manager to lead consultative digital ... Use data to tell a compelling story by defining success metrics and translating complex analytics ...

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Senior Client Services Analyst information

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$48.5K

$102.5K

$130.5K

How much do senior client services analyst jobs pay per year?

As of Jun 9, 2026, the average yearly pay for senior client services analyst in the United States is $102,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Client Services Analyst vs Client Services Analyst?

AspectSenior Client Services AnalystClient Services Analyst
Required CredentialsBachelor's degree, experience in client management, industry certificationsBachelor's degree, entry-level experience, basic industry knowledge
Work EnvironmentClient-facing, team collaboration, project managementSupport role, client communication, data analysis
Employer & Industry UsageFinancial services, consulting, technology firmsFinancial institutions, service providers, tech companies

The main difference between a Senior Client Services Analyst and a Client Services Analyst lies in experience level and responsibilities. The senior role involves more complex client management, strategic planning, and mentorship, while the entry-level analyst focuses on supporting clients and data analysis. Both roles are common in client-focused industries, but the senior position requires more industry experience and certifications.

What are some typical challenges faced by Senior Client Services Analysts, and how can they be addressed?

Senior Client Services Analysts often encounter challenges such as managing complex client accounts, balancing multiple priorities, and resolving escalated issues efficiently. These professionals are expected to coordinate with various internal teams, synthesize client feedback, and ensure high service standards. Developing strong organizational and communication skills, as well as staying proactive in problem-solving, can help address these challenges. Regular training and collaboration with colleagues can also provide valuable support and keep you updated on best practices.

What does a Senior Client Services Analyst do?

A Senior Client Services Analyst is responsible for managing and supporting client relationships, ensuring that clients receive high-quality service and solutions tailored to their needs. They analyze client data, address complex issues, coordinate with internal teams, and work to improve overall client satisfaction. Additionally, they often provide insights and recommendations to optimize processes and enhance service delivery, making them a key point of contact for important clients. Their role requires strong communication, analytical skills, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a Senior Client Services Analyst, and why are they important?

To thrive as a Senior Client Services Analyst, you need strong analytical abilities, financial acumen, and a relevant bachelor's degree, often in finance, business, or a related field. Familiarity with CRM systems, data analysis tools like Excel or SQL, and industry-specific platforms is typically required. Exceptional communication, problem-solving, and relationship management skills help you stand out in this client-focused role. These skills are crucial for effectively managing client accounts, delivering insights, and supporting business growth through superior service.
What cities are hiring for Senior Client Services Analyst jobs? Cities with the most Senior Client Services Analyst job openings:
What states have the most Senior Client Services Analyst jobs? States with the most job openings for Senior Client Services Analyst jobs include:

Client Services Analyst I

SS&C

Evansville, IN • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Client Services Analyst I

Location(s): Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid)

About the Role

Join SS&C's Client Services team, where financial services meet cutting-edge technology. Regardless of the platform you support, you'll be at the forefront of client success-resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal for individuals eager to build a career at the intersection of finance, technology, and client service.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

  • Engage with Clients:Serve as the first point of contact for client inquiries via phone, email, and web, delivering timely and professional support.
  • Resolve Complex Issues:Troubleshoot and resolve technical and product-related challenges, focusing on low-volume, high-complexity cases that require analytical thinking.
  • Collaborate Across Teams:Work closely with internal teams-including Professional Services, Product Management, and Product Development -to ensure seamless client experiences.
  • Support Escalations:Act as an escalation point for client counterparties and internal stakeholders, helping drive resolution and maintain trust.
  • Build Relationships:Develop strong partnerships with clients, including portfolio managers, traders, and operations teams, to understand their needs and deliver value.
  • Manage Multiple Priorities:Handle multiple client requests simultaneously while maintaining high levels of accuracy, responsiveness, and satisfaction.
  • Contribute to Continuous Improvement:Participate in training programs and ongoing development initiatives to enhance your skills and grow within the organization

Required Experience

  • Bachelor's degree
  • Strong verbal and written communication skills
  • Proven problem-solving and analytical abilities
  • Passion for client service and relationship building
  • Ability to learn quickly, adapt to new tools, and take initiative
  • Familiarity with MS Windows, MS Office, and general system architecture
  • Flexibility to support market hours and occasional weekend on-call shifts
  • Experience in a customer service or client-facing role

What Sets You Apart

  • Degree in MIS, Computer Science, Finance, Economics, Math, or a related field
  • 1-2 years of experience in financial services, accounting, or a related industry
  • Exposure to portfolio accounting or trade order management systems
  • Familiarity with SQL, UNIX, or LINUX environments

Join SS&C, where innovation meets global opportunities. Click here to apply.

https://www.ssctech.com/hubfs/website/pdf/Privacy-Notice-for-CA-Job-Applicants.pdf

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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