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Select Account Manager Jobs in Michigan (NOW HIRING)

Select Tool USA Inc., 50300 Rizzo Drive, Shelby Township, MI, 48315 As a Sales Account Manager, you will satisfy customers' needs and requests, respond to their queries in a timely manner, and to ...

Serve as the regional lead account manager for select large, complex automotive Tier customers, navigating matrixed organizations and aligning technical, commercial, and executive stakeholders.

Serve as the regional lead account manager for select large, complex automotive Tier customers, navigating matrixed organizations and aligning technical, commercial, and executive stakeholders.

Serve as the regional lead account manager for select large, complex automotive Tier customers, navigating matrixed organizations and aligning technical, commercial, and executive stakeholders.

Account Managers are responsible for managing and driving profitable new business growth. Ideal ... Due to the high volume of applications received, only candidates selected for interviews will be ...

The Strategic Account Manager has dual responsibility to be the primary point of contact for a select number of key customers and manage the relationship with assigned strategic accounts within the ...

A closer look at WHAT IT TAKES The Key Account Manager is responsible for developing, maintaining, and expanding strategic customer relationships with Automotive OEMs, Tier 1 suppliers, and selected ...

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Select Account Manager information

What are the key skills and qualifications needed to thrive as a Select Account Manager, and why are they important?

To thrive as a Select Account Manager, you need strong sales acumen, account management experience, and usually a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce and proficiency in using data analytics tools are typically required. Excellent communication, relationship-building, and problem-solving skills help set top performers apart in this role. These skills and qualifications are crucial for effectively managing client portfolios, driving revenue growth, and ensuring customer satisfaction.

What are Select Account Managers?

Select Account Managers are professionals responsible for managing and nurturing relationships with a company's high-value or strategically important clients, often referred to as 'select accounts.' Their role includes understanding client needs, ensuring satisfaction, identifying opportunities for upselling or cross-selling, and serving as the main point of contact between the client and the company. They work closely with other departments to deliver tailored solutions and maintain long-term business partnerships. This position typically requires strong communication, negotiation, and problem-solving skills.

How does a Select Account Manager typically collaborate with internal teams to support client needs?

Select Account Managers work closely with cross-functional teams such as sales, customer support, product management, and marketing to ensure clients receive tailored solutions and excellent service. Regular communication and meetings are common to discuss client feedback, upcoming product releases, and service issues. This collaborative approach helps address client concerns proactively and enables Select Account Managers to advocate effectively for their accounts, often leading to increased client satisfaction and retention.

What is the difference between Select Account Manager vs Customer Success Manager?

AspectSelect Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, sales growthEnsuring client satisfaction, retention
Required SkillsSales, negotiation, account managementCommunication, problem-solving, relationship building
Work EnvironmentSales teams, client meetingsCustomer support, onboarding, ongoing support
CertificationsOften CRM or sales certificationsCustomer service or success certifications

The Select Account Manager primarily focuses on managing client accounts and driving sales, while the Customer Success Manager emphasizes client satisfaction and retention. Both roles require strong communication skills, but their core objectives differ: sales growth versus customer loyalty.

Sales Account Manager

Select Tool Inc.

Utica, MI • On-site

Full-time

Posted 25 days ago


Job description

Job Location: Select Tool USA Inc., 50300 Rizzo Drive, Shelby Township, MI, 48315

Job Description:As a Sales Account Manager, you will satisfy customers’ needs and requests, respond to their queries in a timely manner, and to deliver a positive customer experience. You have excellent communication and negotiation skills and be customer service oriented.You will succeed through grow our business by building successful, long-term client relationships.

Reporting to: General Manager – Select Tool USA Inc.

Primary Duties and Responsibilities:

  • Maintain, develop, and expand existing accounts.
  • Identify and develop new customers.
  • Sustain positive and solid relationships.
  • Communicate and clarify customer requirements for Estimating and Program Management teams.
  • Submit proposals and negotiate quotations in order to secure new contracts.
  • Travel to customer facilities to provide enhanced in-person service.
  • Update and maintain weekly reports.
  • Other duties as required.

Skills & Experience:

  • In depth knowledge of Automotive OEMs and Tier Supplier structures in North America.
  • Proven previous experience in Sales, Account Management, or Program Management.
  • Experience with check fixtures, automation, and/or specialty tooling.
  • Excellent verbal / written communication and organizational skills.
  • Professionalism and attention to detail a must.
  • Team-player and performance-driven.

Requirements:

  • Valid driver’s license and passport.
  • Ability to travel to and within Canada, USA and Mexico.
  • May be required to work extended hours on occasion.
  • Legally authorized to work in the United States without company sponsorship

Education:

  • Post-secondary degree or diploma or equivalent experience.