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Sedgwick Jobs (NOW HIRING)

Sedgwick

Service Center Associate-12

Cleveland, OH

$15.25 - $20.25/hr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your ...

Sedgwick

Service Center Associate-12

Columbus, OH

$14.75 - $19.50/hr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your ...

Sedgwick

Service Center Associate-12

Dayton, OH

$15.25 - $20.50/hr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your ...

Sedgwick

Service Center Associate-12

Saint Bernard, OH

$14.50 - $19.50/hr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your ...

Sedgwick

Regional Vice President

Dallas, TX · On-site

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your ...

Sedgwick

Aviation Claims Surveyor

Miami, FL · On-site +1

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your ...

Sedgwick

RN Utilization Review

Raleigh, NC

$73K - $75K/yr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your ...

Sedgwick

RN Utilization Review

Denver, CO

$73K - $75K/yr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your ...

Sedgwick

RN Utilization Review

Helena, MT

$73K - $75K/yr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your ...

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Sedgwick information

What is the difference between Sedgwick vs Claims Adjuster?

AspectSedgwickClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require licensingHigh school diploma or equivalent; licensing varies by state
Work EnvironmentCorporate office, remote, or fieldInsurance companies, remote or in-office
Industry UsageInsurance claims management, third-party administratorInsurance industry, claims processing
Common Search/ComparisonYesYes

While Sedgwick is a large claims management company employing claims adjusters, the term 'Claims Adjuster' refers to the role itself. Sedgwick often hires claims adjusters to handle insurance claims, making the two closely related. The main differences lie in the employer versus role distinction, with Sedgwick being a specific employer and Claims Adjuster being a job title within the insurance industry.

What are some common challenges faced by Claims Adjusters at Sedgwick, and how can new hires effectively overcome them?

Claims Adjusters at Sedgwick often handle a high volume of complex claims, which can require strong organizational and time-management skills. New hires may find it challenging to quickly learn the company's specific processes while maintaining accuracy and empathy in client communications. To overcome these challenges, it's helpful to proactively seek guidance from experienced team members, take advantage of Sedgwick's robust training resources, and prioritize clear, timely communication with both clients and colleagues. Staying adaptable and open to feedback can also support long-term success in this dynamic environment.

What does Sedgwick do?

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. The company specializes in claims management, including workers’ compensation, disability, property, and liability claims. Sedgwick helps organizations manage and resolve claims efficiently, improve employee health and productivity, and mitigate risk. Their services are used by employers, insurance companies, and public entities around the world.

What are the key skills and qualifications needed to thrive as a Claims Adjuster at Sedgwick, and why are they important?

To thrive as a Claims Adjuster at Sedgwick, you need a solid understanding of insurance policies, investigative skills, and relevant industry certifications such as an adjuster license. Familiarity with claims management software, Microsoft Office Suite, and report-writing tools is typically required. Attention to detail, effective communication, and strong negotiation abilities are crucial soft skills for success in this role. These competencies ensure accurate claims processing, customer satisfaction, and adherence to regulatory standards.
What cities are hiring for Sedgwick jobs? Cities with the most Sedgwick job openings:
What states have the most Sedgwick jobs? States with the most job openings for Sedgwick jobs include:
Caring Starts with You-Sedgwick Hiring Event - Memphis

Caring Starts with You-Sedgwick Hiring Event - Memphis

Sedgwick

Memphis, TN • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Sedgwick rating

7.5

Company rating: 7.5 out of 10

Based on 306 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Caring Starts with You-Sedgwick Hiring Event - Memphis
🚀 Open House Hiring Event - Launch Your Career With Us!

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients' specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 31,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts.

🚀 You're Invited: Hiring Event - Join a Team That Connects & Collaborates!

At our company, connection is at the heart of everything we do. Our teams

collaborate in person while enjoying the flexibility of a hybrid work environment. We're excited to meet candidates who are ready to work hybrid from our Memphis, TN and grow their careers with us!

🌟 We're Hiring for Full-Time Roles:

  • Care Team Representatives - 17.85 per hr.

  • Leave of Absence Representatives

  • Disability Representatives

  • Senior Disability Representatives

  • And more opportunities available!

How to Attend

This hiring event is by preregistration only.
To request your spot, apply to this posting and our team will follow up with your assigned time.

📌 Event Details

📅 Date: Tuesday, June 9th
Time: Assigned upon registration
📍 Location:8125 Sedgwick Way, Memphis TN 38125

👀 Want a Sneak Peek?

  • A Day in the Life of a Care Team Representative:

SED23026 - Mariah_01-09-24

Come meet our team, explore meaningful career paths, and see how you can make an impact-starting here. We can't wait to connect with you!

PRIMARY PURPOSE: To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Acts as primary liaison with callers from multiple client accounts within a shared services environment.

  • Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes.

  • Performs claim intake and full-service customer support within regulatory requirements, company, and client expectations at all times.

  • Educates and informs the customer about documentation required to file/process a claim, required time frames, payment information, and claim status.

  • Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.

  • Enters verbal and written claim information that meets both the internal and external customer's requirements accurately into the appropriate system.

  • Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.

  • Attendance during scheduled work hours is required.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.

Skills & Knowledge

  • Excellent verbal and written communication skills

  • PC literate, including Microsoft Office products, Windows environment

  • Must meet minimum typing requirements

  • Strong organizational skills

  • Good interpersonal skills

  • Ability to multi task in fast paced environment

  • Ability to support multiple clients across communication channels and utilize multiple systems simultaneously

  • Ability to work in a team environment and/or independently

  • Ability to meet or exceed Performance Competencies

  • Ability to meet all attendance expectations

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking.

NOTE:Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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